ExacqVision Server software is not supporting the AES encryption method in the connection with LDAP. If you are using an earlier version of the ExacqVision Server, you will be able to communicate with LDAP using the RC4 encryption method only To determine if you are using the AES encryption or not. Check the logs from… Continue reading AES encryption method support for the LDAP connection
Author: Mena Awed
No motion detection on the bottom when changing to the corridor mode for the HikVision cameras
When changing the windows for the HikVision cameras to the corridor mode, it will not trigger the motion on the bottom because it’s not supported by Exacq yet. This feature will be supported on the ExacqVision Server version 22.03.
Setting a primary group to an LDAP user
Issue If you have an LDAP group listed on the ExacqVision server, and you set this group as a primary group for a specific user. The Active Directory will not authorize this user to log in on ExacqVision software. Solution Remove this group from being the primary group of the user, or add this user… Continue reading Setting a primary group to an LDAP user
Setting the listed LDAP group on Exacq as the primary group for a specific user will not allow the user to log in
If you have an LDAP group that is listed on Exacq and set this group as the primary group for a specific user, this user will not be able to log in on Exacq Software. The workaround for this issue: <br>
G-Series is showing Unsupported Server Hardware
The Hardware Monitoring tab for Exacq G-Series displays the message “Unsupported server hardware”. This is expected behavior. <br>
How to prevent a specific Windows update or driver from installing
In Windows 10 there is no way to block the installation of a particular Windows Update(s) through ‘Update & Security settings, like in the previous Windows versions (Windows 7 or Windows Vista). In Windows 10, the Windows Updates are set to be automatically installed in order to keep your device always updated. On the other hand,… Continue reading How to prevent a specific Windows update or driver from installing
Axis Edge losing config XML on power loss
In the ExacqVision Edge Server Trunk build version 21.06.114, We have improved our config persistence algorithm to guard against sudden power losses. you can download and use this version or wait until the next official release which is 21.09
How multiple adapters on the same network are expected to behave
Summary If you configure a Windows-based computer that has more than one network adapter on the same physical network and protocol subnet, you may experience unexpected results. This article describes the expected behavior of this kind of nonstandard configuration. More Information Consider the following scenario: In this scenario, you may expect the two adapters on… Continue reading How multiple adapters on the same network are expected to behave
Factory resetting the bios for G-Series Micro
IMPORTANT: This article reflects G-Series Micros built prior to mid-2024. To factory reset the bios for G-Series Micro, you need to follow these steps:- 1-Unplug power cable from the Unit 2-Remove the 4x Phillips Chassis screws 3-Remove bottom and top cover 4-Remove the RAM stick 5-Plug in power cable (should turn on automatically), and Wait… Continue reading Factory resetting the bios for G-Series Micro
The camera is showing connected but not streaming videos
If the camera is connected to ExacqVision Server and showing connected on the add IP camera page but not streaming videos and showing acquiring video. That means the RTSP streaming port may need to be opened on the Firewall, normally 554