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De-elevation not working on Ubuntu 20.04 and higher

Product 

exacqVision Server

Steps to reproduce

Use the following command per the hardening guide

sudo dpkg-reconfigure –p low edvrserver

Expected Results 

De-elevating the exacqVision Server

Actual Results 

Getting the following error

Solution

The fix for this issue will be back patched to 24.03.X

We strongly recommend checking our Exacq server release notes to be aware of when the fix is available

https://cdnpublic.exacq.com/evserverRelNotes.txt