Description Currently the Samsung PNM-C32083RVQ is seeing some issues with connecting and causing client to drop the connection to the server. Product Solution We are aware and have fixed this issue with later build.ExacqVisionServer_25.1.1039.0_x64 was tested and successfully resolved the issue. We are currently waiting on a RC build we can share with customers or… Continue reading Samsung PNM-C32083RVQ Issue with Exacq Server
Tag: SamsungPI
Samsung Motion Issues
Description Samsung cameras have experienced motion recording issues when running exacqVision Server version 22.09 or lower. Product Steps to Reproduce Expected Results Actual Results Solution It was determined this was a result of metadata timeouts and can be resolved by updating to exacqVision Server 22.12.3.0 or higher.
The Samsung Plug-in May Stop all Processing Because of Unexpected Data Received from Newer Hanwha Cameras
When attempting to add a camera with the Samsung plug-in (SamsungPI), newer models of Hanwha cameras with newer firmware versions have been observed to cause the Samsung plug-in to stall. This event will prevent the processing of the remaining (already-configured) Samsung and Hanwha cameras. The camera will sit on “connecting” and no error message is displayed.