Description This article explains which exacqVision Client build to install on macOS and why—use the ARM64 (Apple silicon) client on M‑series Macs (M1–M5) for native performance, and the Intel x64 client on older Intel‑based Macs. Product ExacqVision Client MacOS Apple Solution Install the ARM64 (Apple silicon) build on Macs with M‑series chips (M1–M5). Install the… Continue reading Choosing ExacqVision Client Software on macOS (ARM64 vs Intel x64)
Tag: Exacq Client
Updating to Server 25.1.8.0 Causes Mechanical PTZ tab to Disappear for Certain Axis Camera Models
Description We have seen certain models of Axis cameras that will loose the Mechanical PTZ tab in the camera settings page within the client when updating to Server 25.1.8.0 and Client 25.1.7.0. NOTE: Use this template for bugs. If writing a How-to, there are no expected vs. actual results, so simply write an article. Product … Continue reading Updating to Server 25.1.8.0 Causes Mechanical PTZ tab to Disappear for Certain Axis Camera Models
25.1.7.0 Client Not Displaying Resolution Options in Camera Settings Past Primary Stream
Description When updating Past Exacq Client 25.1.4.0, the client will not show the resolution for any multi-lensed cameras or dual lensed cameras. This issue has been Reproduced on Client version 25.1.7.0 and is currently being investigated. Product Steps to Reproduce If you update to Client 25.1.7.0 this resolution with will not show a drop down… Continue reading 25.1.7.0 Client Not Displaying Resolution Options in Camera Settings Past Primary Stream
Associations Not Allowed to be saved as Momentary or Sustained Option
Description When setting up a new association there is no options in the drop down menu for Momentary or Sustained when setting up Associations. Display only is seen as the only option available. This was exhibited on Server/ Client software starting on 23.09 through 24.12.7. Product Steps to Reproduce Upon update from 23.06 Server/Client to… Continue reading Associations Not Allowed to be saved as Momentary or Sustained Option
Added Axis Dewarping on Axis M Series Cameras
Description Reports stating the Axis dewarper sometimes shows up in our software and other times doesn’t for different models. 2nd issue stated that the generic dewarper is “elongated” or distorted when zooming in via digital PTZ and panning or tilting the camera. Product Steps to Reproduce tried different formats H.264/H.265tried different resolutions–>no changetried Ceiling/WallTried Digital… Continue reading Added Axis Dewarping on Axis M Series Cameras