Enterprise Manager versions 25 through the latest releases support Django’s SECURE_PROXY_SSL_HEADER setting, which allows administrators to define an HTTP header/value pair that tells Django a request is secure. This may be required in environments using:OAuth‑based authenticationReverse proxies or load balancersWildcard SSL certificatesTLS termination prior to Enterprise Manager By default, Enterprise Manager does not enable this… Continue reading Configuring DjangoSecure SSL Header for Enterprise Manager – Linux
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Configuring DjangoSecure SSL Header for Enterprise Manager – Windows
Enterprise Manager versions 25 through the latest releases support Django’s SECURE_PROXY_SSL_HEADER setting, which allows administrators to define an HTTP header/value pair that tells Django a request is secure. This may be required in environments using:OAuth‑based authenticationReverse proxies or load balancersWildcard SSL certificatesTLS termination prior to Enterprise Manager By default, Enterprise Manager does not enable this… Continue reading Configuring DjangoSecure SSL Header for Enterprise Manager – Windows
Configuring Django CSRF_TRUSTED_ORIGINS for use with Enterprise Manager – Linux
The Django CSRF_TRUSTED_ORIGINS setting provides a mechanism for configuring a list of trusted origins for unsafe HTTP requests for Linux Enterprise Manager host servers. The list is empty by default. This is configured by setting up a Linux SYSTEM Environment variable. When configured, Enterprise Manager will initialize the configured list on startup. This may be… Continue reading Configuring Django CSRF_TRUSTED_ORIGINS for use with Enterprise Manager – Linux
Configuring Django CSRF_TRUSTED_ORIGINS for use with Enterprise Manager – Windows
The Django CSRF_TRUSTED_ORIGINS setting provides a mechanism for configuring a list of trusted origins for unsafe HTTP requests for Windows Enterprise Manager server hosts. The list is empty by default. This is configured by setting up a Windows or Linux SYSTEM Environment variable. When configured, Enterprise Manager will initialize the configured list on startup. In… Continue reading Configuring Django CSRF_TRUSTED_ORIGINS for use with Enterprise Manager – Windows
Arecont Camera 5555DN on FW 65269 can Cause Timeouts Received
Description Arecont Camera 5555DN can exhibit a log in the Exacq Client of Time out Receiving, and error stating “received sequence 7610 expected 7609”Time Out Receiving is when the camera stopped sending a response to the server.Received Sequence normally happens right before the time out occurs and means the data arriving at the SERVER is… Continue reading Arecont Camera 5555DN on FW 65269 can Cause Timeouts Received
Cloudvue – RMA Shipping Instruction for R-Series Servers
Introduction When shipping an RSeries rackmountable Cloudvue Gateway, all installed hard drives must be removed, labeled, and shipped separately from the server chassis. This prevents damage to the drives and the unit during transit, which could otherwise void warranty coverage. Purpose This article describes the correct method to remove, label, and ship drives for the… Continue reading Cloudvue – RMA Shipping Instruction for R-Series Servers
ExacqVision Audit Logs Filling Linux OS Drive Due to Excessive LDAP or RTSP Login Failures
Summary On Linux‑based ExacqVision servers, the operating system drive may fill up because Exacq’s internal audit logs grow uncontrollably. The most common cause is repeated authentication failures generated by: Symptoms Administrators may observe: Root Cause ExacqVision logs every authentication event. When LDAP or RTSP authentication repeatedly fails, the audit log grows rapidly.Common LDAP-related causes Resolution… Continue reading ExacqVision Audit Logs Filling Linux OS Drive Due to Excessive LDAP or RTSP Login Failures
How to Capture a Memory Dump of core.exe Using Task Manager for Exacq Investigation on Windows.
Purpose During an ExacqVision investigation, Support or Engineering may request a memory dump of the process. This dump helps diagnose issues such as crashes, hangs, high CPU usage, or unexpected behavior within the Exacq server service.This article explains how to safely generate a memory dump using Windows Task Manager. Prerequisites C:\Users\\AppData\Local\Temp\core.DMP Click Open file location… Continue reading How to Capture a Memory Dump of core.exe Using Task Manager for Exacq Investigation on Windows.
exacqVision Mobile App Stuck on Loading Icon After Reinstall (Android)
Description The exacqVision mobile app fails to open and becomes stuck on the exacq loading icon. This issue has been observed on some Android devices and typically occurs after the app has been uninstalled and then reinstalled. Product Steps to Reproduce Expected Result The exacqVision mobile app opens successfully and loads to the login screen.… Continue reading exacqVision Mobile App Stuck on Loading Icon After Reinstall (Android)
PTZ over USB to RS-422 converter For Exacq
Description Starting with exacqVision Server version 24.12.x or higher we provide the ability to use protocols which cameras may use that are not native to the encoder, see supported protocols below. To do so you will need a USB to RS-422 converter and configure additional protocols that the exacqVision Server supports to pass PTZ controls to the cameras, using the encoder for… Continue reading PTZ over USB to RS-422 converter For Exacq