Exacq server is sending a DHCP discovery message on the network with different Mac address.

Description 

Exacq server installed on Windows is sending a DHCP discovery message on the network using different Mac address.

Exacq logs

4/18/2025 12:16:45.535 AM (GMT-4:00)   DiscoveryPI   Verbose   Probe uuid:63a5d710-1b8f-4cb6-93fc-3c5c88fbd118 for tsp:tsp:NetworkVideoRecorder from 10.37.12.11:57393


4/18/2025 12:16:45.535 AM (GMT-4:00)   DiscoveryPI   Verbose   Send ProbeMatch to 10.37.12.11:57393


4/18/2025 12:16:45.535 AM (GMT-4:00)   DiscoveryPI   Verbose   Probe uuid:03851c9a-1017-485c-aea6-fb545df02a46 for tsp:tsp:NetworkVideoRecorder from 192.168.10.101:57394


4/18/2025 12:16:45.535 AM (GMT-4:00)   DiscoveryPI   Verbose   Send ProbeMatch to 192.168.10.101:57394


4/18/2025 12:16:45.536 AM (GMT-4:00)   DiscoveryPI   Verbose   Probe uuid:f516c81a-523d-4f14-b9f8-4a29659582c0 for tsp:tsp:NetworkVideoRecorder from 192.168.11.11:57395


4/18/2025 12:16:45.536 AM (GMT-4:00)   DiscoveryPI   Verbose   Send ProbeMatch to 192.168.11.11:57395

Wireshark logs

5717	16:38:48.387686	10.37.12.11	255.255.255.255	DHCP	298		DHCP Discover - Transaction ID 0xf0496b10

5746	16:38:49.397204	10.37.12.11	255.255.255.255	DHCP	298		DHCP Discover - Transaction ID 0xda18d6d8

5769	16:38:50.545546	10.37.12.11	255.255.255.255	DHCP	298		DHCP Discover - Transaction ID 0x6a68b218

5788	16:38:51.552953	10.37.12.11	255.255.255.255	DHCP	298		DHCP Discover - Transaction ID 0x2f232d1b

Product 

ExacqVision server “All versions”

Solution

Set a Windows Firewall outbound rule to block the DHCP port 67 on UDP.

assign the IP manually to Exacq server NICs.