Description Vivotek FD8372 Image is Blurry / Pixelated in live view. Product Solution
Month: September 2025
Hotfixes
Coming Soon! exacqVision Client NameCustomerCreated DateDownload LinkDocumentationXYZABC17th September 2025LinkRelease NotesUser GuideABCXYZ17th September 2025LinkRelease NotesUser Guide
Product Lifecycle
Video Management System (VMS) Software Product NameLinkexacqVision Start VMSexacqVision Start VMSExacq MobileExacq Mobile Network Video Recorders (NVR) Product NameLinkexacqVision Z-SeriesExacq Z-SeriesexacqVision A-SeriesExacq A-SeriesexacqVision Q-SeriesExacq Q-SeriesexacqVision G-SeriesExacq G-SeriesexacqVision ELP-SeriesExacq ELP-SeriesexacqVision LC-Series Hybrid/IP AppliancesExacq LC-Series Hybrid/IP AppliancesexacqVision LC-Series Una All-in-One Video RecorderExacq LC-Series Una All-in-One Video RecorderexacqVision M-SeriesExacq M-Series Live Video Monitoring Stations Product NameLinkexacqVision… Continue reading Product Lifecycle
Updating to Server 25.1.8.0 Causes Mechanical PTZ tab to Disappear for Certain Axis Camera Models
Description We have seen certain models of Axis cameras that will loose the Mechanical PTZ tab in the camera settings page within the client when updating to Server 25.1.8.0 and Client 25.1.7.0. NOTE: Use this template for bugs. If writing a How-to, there are no expected vs. actual results, so simply write an article. Product … Continue reading Updating to Server 25.1.8.0 Causes Mechanical PTZ tab to Disappear for Certain Axis Camera Models
Field Upgrade of ExacqVision Windows 10 – Windows 11 Legacy Hardware
OVERVIEW: These instructions walk through migrating your Windows 10 exacqVision Server to Windows 11. This is not an upgrade, but a reimage of the O.S. with exacqvision software installed. Any modifications to the O.S. will be lost and will need to be reconfigured once the migration is complete. Only the O.S. system drive will be… Continue reading Field Upgrade of ExacqVision Windows 10 – Windows 11 Legacy Hardware
Field Upgrade of ExacqVision Windows 10 – Windows 11 Post ER Systems
This process is for Avnet units. Field Upgrade of exacqvisionWindows10 – Windows 11OSU-W11-1021( Post June 23 Systems ) OVERVIEW: The following Systems are supported by the USB key upgrade routine: Table of Contents Page Prepare System for Recovery…………………………………….…………………………………. 3 Step 1 – Imaging the System………….……………………………….………………………………. 5 Step 2 – Configuring the System…………………………………….………………………………. 6 PREPARE SYSTEM… Continue reading Field Upgrade of ExacqVision Windows 10 – Windows 11 Post ER Systems
Automated Camera Inspection Installation Issues in Enterprise Manager (EM)
Description To install successfully, the automated camera inspection feature requires the advanced vector extension (AVX) CPU extension. In an otherwise successful EM installation, the camera inspection service may fail to install if the CPU does not support AVX. Identifying the Issue To determine if the installation failed due to a lack of AVX support, check… Continue reading Automated Camera Inspection Installation Issues in Enterprise Manager (EM)
SmartRAID 3151-4i Issue with Drive not Showing up after Power Loss
Description Issue was reported with Raid Array not showing up in the operating system after unexpected power loss and the Raid Controller shows errors. This is because a setting in the bio could have changed.We ship our image with the Expander Minimum Scan Duration set to 30. Product Steps to Reproduce A clean restart of… Continue reading SmartRAID 3151-4i Issue with Drive not Showing up after Power Loss
Product Security Advisories
exacqVision Web Service Title/Security Advisory IDAffected ProductDateDocumentationexacqVision Web ServiceJCI-PSA-2024-19All versions up to and including 24.031st August 2024View DocumentexacqVision Web ServerJCI-PSA-2024-18All versions up to and including 24.031st August 2024View DocumentexacqVision Web ServiceJCI-PSA-2024-17All versions up to and including 24.031st August 2024View DocumentexacqVision Web ServiceJCI-PSA-2024-16All versions up to and including 24.031st August 2024View DocumentexacqVision Web ServiceJCI-PSA-2024-15All… Continue reading Product Security Advisories