Description issues with analytics enabled where-as the server will eventually become unresponsive and reboot after a short time. Product ExacqVision Server versions 23.09 & 24.03 & 24.06 Steps to Reproduce 1) install 23.09.9.0 exacqvision server software2) connect illustra Pro4 20mp IPS20-M12-OIA4 using firmware SS017.06.05.00.0083) Verify analytics are enabled on the cameras – analyticmetadata, objectdetection, motiondetection4)… Continue reading Performance issue when analytics enabled on Exacq
Tag: Windows
Adding Desktop Recycle Bin in Windows
NOTE: The Desktop Recycle Bin is removed on purpose. This is intended to prevent users from using the Recycle Bin as a file directory for storage. Consider this when choosing to add this back to your system. WARNING: The following steps involve editing the Windows Registry. Only experienced administrators should edit the registry. Incorrect edits… Continue reading Adding Desktop Recycle Bin in Windows
Recording Not Possible – Windows DST Issue
Description If the exacqVision Server data drives are full and are displaying “Recording Not Possible” on the storage page then it is possible an invalid hour folder was created during the switch to Daylight Savings Times (DST). Use the following instructions to verify and resolve the issue. Product Solution These instruction are based on Windows… Continue reading Recording Not Possible – Windows DST Issue
System Unexpectedly Reboots Into Recovery Mode Then Enters Factory Restore
Issue When system reboots and boots up to recovery mode it selects “Factory Capture” by default leading the system to commit a full factory restore upon pressing “enter”. Solution Windows <br> Linux System The file at ‘/boot/efi/EFI/BOOT/refind.conf’ will need to be edited in the same way it is for the Windows instructions. Instead we would… Continue reading System Unexpectedly Reboots Into Recovery Mode Then Enters Factory Restore
Enabling/Disabling Automatic Logins in Windows
Title Enabling/Disabling automatic Logins in Windows Description How to enable/disable bypassing the traditional Windows login screen and automatically logging in as a specific user. Product Microsoft Windows Enabling Auto-Login Login as and administrator in Windows Press the Win + R keys to open the Run dialog box, type “netplwiz” or “control userpasswords2” into Run, and select… Continue reading Enabling/Disabling Automatic Logins in Windows
exacqVision sysprep Error “Failed to Write Model number”
Title exacqVision sysprep Error “Failed to Write Model number” Description During a full re-image of an exacqVision Server, while doing the sysprep, an error occurred “failed to write the model number” (see Figure 1) Product exacqVision Server Solution It was discovered that the integrator was using the wrong iso file for the… Continue reading exacqVision sysprep Error “Failed to Write Model number”
exacqVision – Resetting the Operating System Password
Title exacqVision – Resetting the Operating System Password Description How to reset the OS password on an ExacqVision Server Product exacqVision Server Solution Either a full re-image or an on-board system recovery will need to be performed to reset the operating system password. Knowledge Base Article #935 “System Recovery using on-board recovery partition”
How multiple adapters on the same network are expected to behave
Summary If you configure a Windows-based computer that has more than one network adapter on the same physical network and protocol subnet, you may experience unexpected results. This article describes the expected behavior of this kind of nonstandard configuration. More Information Consider the following scenario: In this scenario, you may expect the two adapters on… Continue reading How multiple adapters on the same network are expected to behave
CLIENT: Export dialog doesn’t appear when logged in to Windows as restricted user
Description: When logged in to Windows as a restricted user, the Export dialog does not appear when you try to export video. Version Introduced: 5.2 Version Fixed: 5.2.3.36400 Workaround: Install a previous version of exacqVision Client.
High CPU utilization for large ESM deploys on server 2008 in windows
Description On a customer site, we have seen high CPU utilization in the 85% or more range with multiple cores (more than 20 cores). ESM will spin up a sub importer per core, so there could be 20+ sub importers in this scenario. Each using CPU, the total can be very high. On newer windows… Continue reading High CPU utilization for large ESM deploys on server 2008 in windows