Issue: Adding a camera, disabling or re-enabling the camera, power cycling the camera, restarting the exacqVision server service, or rebooting the exacqVision Server, causes the server to set the camera’s time zone, for all cameras that allow it, to Coordinated Universal Time (also known as Universal Time Coordinated, UTC, UTC+0, UTC+00:00, “Z time”, or “Zulu… Continue reading Override to Prevent UTC Time Zone Configuration of Vivotek Cameras by the Server
Tag: Vivotek
Vivotek factory default codec is set to SVC
Some Vivotek camera factory defaulted codec is SVC (Scalable Video coding) which is an extension of H264 that we do not support. When the camera is in this mode, the plugin fails to stream video and stays in the “connecting” state. Also were not be able to change the codec setting from the client. The… Continue reading Vivotek factory default codec is set to SVC
Vivotek Cameras Fail to Connect “Connection error (403)”
Description Some Vivotek cameras require Basic Authentication. This should be indicated in the Notes section of the cameras test record. The camera will not connect if digest authentication is selected. Product Vivotek IP CamerasexacqVision Server Steps to Reproduce Add a Vivotek Camera Expected Results Camera connects Actual Results The camera does not connect and a… Continue reading Vivotek Cameras Fail to Connect “Connection error (403)”
IP Plugin Overrides
The standard form for exacqVision camera addresses is as follows: {host}{?parameter_1=value_1}…{?parameter_n=value_n}{#override_1=value_1}…{#override_n=value_n} <br><br> Overrides PluginOptionUsageACTitransport=httpHTTP stream support for legacy platforms and user dataACTitransport=rtspRTSP stream with separate metadata socket for motion/input trigger/video loss/etc.Axiszoom=configBy default zoom only cameras support.Axiszoom=operationForce zoom only operation and controls as part of PTZ and live view.Axisblocksize=offOn by default, but could turn off blocksize… Continue reading IP Plugin Overrides
exacqVision Edge/Vivotek Quick Start Guide
Vivotek Xarina Edge Server Unlicensed
Symptom: Client displays bad license on Edge Server. <br> Problem: Updating or new install of Edge Server to 9.2 on Vivotek Xarina devices shows the Edge Server as unlicensed. MAC address displayed as ’02-AB-CD-AB-CD-EF’, which is invalid. <br> Solution: Update to Edge version 9.4. If license is expired and does not allow use of 9.4,… Continue reading Vivotek Xarina Edge Server Unlicensed
VADP Upload Fail on Vivotek Cameras
After formatting an SD card for a Vivotek camera, the VADP upload can fail with the following error:Create “/mnt/auto/CF/vadp” failedUpload module failedUpload VADP package failed <br> This is caused by the camera’s inability to create the default folder on the SD card.If this occurs, complete the following steps: Remove the SD card and install it… Continue reading VADP Upload Fail on Vivotek Cameras
Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision
Title Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision Description This encoder requires the use of two IP addresses to view all 8 channels of video. The first NIC allows access to channels 1-4 and the second NIC allows access to channels 5-8. The following are instructions for enabling the 2nd NIC on the Vivotek VS8801 encoder.… Continue reading Vivotek VS8801 Encoder Enabling 2nd NIC for exacqVision