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analyticpi plugin fails to load

Description

Users may note that within the exacqVision Client on the System Information page, within the Version Information panel that the analyticpi plugin shows a Status of “Failed – – 1” and the Version column displays “load code – 1”.

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Product

  • exacqVision Server 20.09.0 and above

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Expected Result

Users expect the analyticpi plugin to show a Version number and Status of ‘OK’.

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Actual Result

  • Status: “Failed – – 1”
  • Version: “load code – 1”.

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Solution

The analyticpi plugin is made available for specific analytic appliances and systems, such as the Tyco Analytics Appliance and the Avigilon Analytics Appliance. If there is no such integration the exacqVision Server will not load this plugin, leading to the status shown.

This does not affect cameras with on-board AI analytics as these are supported by the individual camera plugins.

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