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De-elevation not working on Ubuntu 20.04 and higher

Product 

exacqVision Server

Steps to reproduce

Use the following command per the hardening guide

sudo dpkg-reconfigure –p low edvrserver

Expected Results 

De-elevating the exacqVision Server

Actual Results 

Getting the following error

Solution

The fix for this issue will be back patched to 24.03.X

We strongly recommend checking our Exacq server release notes to be aware of when the fix is available

https://cdnpublic.exacq.com/evserverRelNotes.txt

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Knowledge Support Support exacqVision Server Categories Products

Replacing a Drive in Ubuntu 20.04 or later, Using GParted (Legacy)

This procedure is applicable to replacing the primary hard drive of a Linux-based exacqVision system. It assumes that the operating device is installed to an on-board flash device. Do NOT use this procedure when simply adding a drive to a system.

  1. Run GParted from System, Administration, GParted. Select the empty hard drive from the drop-down list in the top-right corner. Note that the drive is unallocated, which indicates that you have selected the correct hard drive. Select Create Partition Table from the Device menu.


  2. Select gpt from the Select New Partition Table Type drop-down list. Click Apply.


  3. Right-click in the unallocated space and select New to open the Create New Partition window. Select 20000 (or more) in the New Size (MiB) box. Select linux-swap in the File System drop-down list. In the Label field, type swap. Click Add.


  4. Right-click the unallocated space and select New to open the Create New Partition window. Select 10000 (or more) in the New Size (MiB) box. Select ext4 in the File System drop-down list. In the Label field, type /mnt/export. Click Add.


  5. Right-click the unallocated space and select New to open the Create New Partition window. Select the highest available number in the Set New Size (MiB) box. Make sure Free Space Preceding and Free Space Following are both zero. Select ext4 in the File System drop-down list. In the Label field, type /mnt/edvr/1. Click Add.


  6. Click the green checkmark and then click Apply. Wait for the operations to complete.
  7. Open a Terminal window by selecting ApplicationsAccessories, and then Terminal. Enter the following command:

    sudo gedit /etc/fstab
  8. Add the following lines to the end of the fstab file:

    LABEL=swap none swap sw 0 0
    tmpfs /tmp tmpfs defaults,size=10g 0 0
    tmpfs /var/tmp tmpfs defaults
    LABEL=/mnt/export /mnt/export ext4 relatime,errors=remount-ro 0 0
    LABEL=/mnt/edvr/1 /mnt/edvr/1 ext4 relatime,errors=remount-ro 0 0


  9. In the terminal window, enter the following commands.

    sudo /etc/init.d/edvrserver stop
    sudo udevadm trigger

    sudo mount -a

    To create your export directories and change ownership:
    Note: in the following commands both “admin” and “user” should be changed to the relevant account names for the machine having issues.

    sudo mkdir /mnt/export/admin
    sudo mkdir /mnt/export/user
    sudo chown admin /mnt/export/admin
    sudo chown user /mnt/export/user
    sudo /etc/init.d/edvrserver start
  10. In a Terminal window, enter the following commands:
    Note: in the following commands both “admin” and “user” should be changed to the relevant account names for the machine having issues.

    sudo rm -r /home/admin/exacqVision\ Files
    sudo rm -r /home/user/exacqVision\ Files
    sudo ln -s /mnt/export/admin /home/admin/exacqVision\ Files
    sudo ln -s /mnt/export/user /home/user/exacqVision\ Files
  11. Run exacqVision Client and check the Storage configuration. You should see the new drive in the list of attached storage devices

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Knowledge Support Support exacqVision Server

Retail Key Image Release Highlights – 202108

August 27,2021

New and updated zip files are now available on the public website

https://www.exacq.com/support/downloads/
Username: guest 
Password: exacqvisionip

 Highlights:

  • Introduced Ubuntu 20.04 (18.04 is now deprecated
  • Updated field recovery instructions are packaged within the zip files
  • The following motherboards do NOT support Ubuntu 20.04 and servers with these motherboards that need to be re-imaged must use Ubuntu 18.04/RETAIL1804-21.03.5.zip
    • Q87MA
    • H81-X1
    • D180S
    • D190S
    • D290S
  • Customers who only have LTSB license must use Windows 10 LTSB/RETAIL10-20.03.0.zip
  • Customers who only have 2016 license must use Windows Server 2016/RETAIL2016-20.06.0.zip
  • Transition from grub to rEFInd (look and feel has changed as noted in field recovery instructions).
  • Transition from custom-built Clonezilla to off-the-shelf Clonezilla which adds progress bars, much nicer.
  • Automatic recovery partition creation, once Deploy Cleanup (desktop shortcut) is executed, the system will automatically reboot and capture factory image, then automatically reboot again into OOBE.
  • New error log, if any errors occur anywhere in the entire process, there will be a collection of logfiles written to the “logs” folder on the USB key itself.  Users can provide these to us for analysis.