Archiving continually says “Disconnected” on Linux systems 12.04 and Older

When connecting an NVR running Ubuntu 12.04 or older to a newer S-series you may have issues with it connecting and displaying the “Disconnected” message on the archiving page; even thou everything is correct and systems running Ubuntu 14.04 or newer DO NOT have this issue. When you search the logs, you will see a… Continue reading Archiving continually says “Disconnected” on Linux systems 12.04 and Older

Enabling Onboard Keyboard in exacqVision Ubuntu 10.04 and 12.04 Images

In 2013, the exacqVision Ubuntu 10.04 image was rebuilt, and the onboard keyboard configuration was not in included in the rebuild. Affected images can be easily identified by the Exacq wallpaper displayed on the Desktop. Also, because of an issue with onboard packages found in the Ubuntu repository, the onscreen keyboard was not included in… Continue reading Enabling Onboard Keyboard in exacqVision Ubuntu 10.04 and 12.04 Images

Ubuntu 12.04 Desktop Becomes Unresponsive

Some Ubuntu 12.04 servers can experience what appears to be a system crash. The desktop will become unresponsive, and certain desktop elements will disappear. To fix: 1.) Hard reboot your machine 2.) Open a terminal. Applications –> Accessories –> Terminal 3.) Type the following command: sudo gedit /usr/share/xsessions/gnome-classic.desktop 4.) Find the line that says: Exec=gnome-session… Continue reading Ubuntu 12.04 Desktop Becomes Unresponsive

Updating exacqVision S-Series in Response to Heartbleed Threat

In April 2014 a Security Advisory was issued by the OpenSSL project notifying the public of a serious vulnerability in the encryption software used by a large number of companies. (For detailed information, visit http://heartbleed.com/.) Exacq Technologies took immediate action to assess how its products might be affected by this vulnerability. <br> The exacqVision S-Series uses… Continue reading Updating exacqVision S-Series in Response to Heartbleed Threat