Description There were reports of capture cards working for upwards of 10 minutes and then would fail to produce video in live views. We have identified the issue and made the proper corrections. If this is seen on a system please follow the instructions below to identify if the board is affected. Then take the… Continue reading TDVR Capture Card Faulty Board
Tag: tDVR Board
Video Loss on Live View TDVR Capture Card
Description Reports of 23.09.9.0 Server would cause the Capture Card to show video loss on live page. This was not affecting video recording as live and recorded video were searchable. Product Steps to Reproduce Update server from server version prior to 23.09.9.0 Expected Results Should not show video loss. Actual Results Live view would show… Continue reading Video Loss on Live View TDVR Capture Card
Stretch cards not showing in exacqVision server/client but showing in OS
Description Analog stretch cards are not showing in exacqVision server or client but they are showing in the OS. Installation of drivers will not remedy the issue nor will reinstalling exacqVision. NOTE: Please take a backup of your server settings and config as reinstalling the OS will wipe everything. Product Expected Results Stretch cards show… Continue reading Stretch cards not showing in exacqVision server/client but showing in OS
tDVR board fails to initialize after cold starting a system
Symptom When starting a system from power-off the tDVR board fails to initialize, causing one or more of the following symptoms: Blinking red LED lights near the processor.Device Manager misreporting an 8008, 8016, or half of an 8032 as hardware ID 8000 in the Device Properties detailt tab.Ispci not listing an Exacq Technologies 8008, 8016,… Continue reading tDVR board fails to initialize after cold starting a system