Tag: Storage

Volume and Hardware Tabs Missing From Storage

Issue The Volume and Hardware tabs or not present on the Storage page even though the server has a MegaRAID RAID controller and the drive is present on the Drive tab. Resolution This can occur when the path to storcli is not present in the Windows system Path environmental variable. Use the following steps to… Continue reading Volume and Hardware Tabs Missing From Storage

Throttling Issues After Changing the Storage Configuration on an exacqVision System

Before troubleshooting an exacqVision system that is experiencing throttling, it is important to know how the software writes video to the disk. <br> Each time PSFPI attempts to open a record stream, the disk volumes are checked for available space. The available space is determined by adding 1GB to the currently used space. The volume… Continue reading Throttling Issues After Changing the Storage Configuration on an exacqVision System

How to Enable Edge Storage on Axis Cameras

The instructions below differ based on the firmware versions on your Axis cameras. Please check your camera’s firmware version prior to continuing. <br> Edge Storage recording is currently supported for recording based on motion events. Setting the camera(s) to continuous recording may produce unpredictable results. <br> Adding the camera to exacqVision: When adding your camera(s)… Continue reading How to Enable Edge Storage on Axis Cameras

ExacqVision IP Plugin IDs

ExacqVision data files are stored with a specific file naming format. The format includes a four-hex-digit plug-in ID associated with the recording device. Following is a list of device and integration plug-in IDs: Access Control, Capture Boards and Cameras/Encoders NamePlugin IDDescriptionXDVAPI0004eDVR capture boardAXISIP0007IP cameraIQEYE0011IP cameraSONY0012IP cameraPANASONIC0015IP cameraACTI0016IP cameraIPCAMDETECT0017General IP camera detectionARECONT0018IP cameraVIVOTEK0019IP cameraONVIFNVC001AIP cameraARECONTTFTP0021IP cameraIOIMAGE0022IP… Continue reading ExacqVision IP Plugin IDs

Motherboard drives displaying “Red” on Storage Hardware tab

Description Motherboard drives (including OS SSD) displaying “Red” on Storage Hardware tab <br> Platform Windows A-Series with HBA (more than 4 drives) <br> Steps to reproduce Shut down the Exacq server and remove power Note: Removing the power is the key part, just a normal shutdown will not produce this issue. <br> Expected result All… Continue reading Motherboard drives displaying “Red” on Storage Hardware tab

ExacqVision A-Series 4U Drive Replacement Guide

NOTE: This article assumes that you already know which drive number must be replaced, and that you have a replacement drive ready to install in the system.NOTE: The photos in this article illustrate the replacement of Drive 3.To replace a hard drive in an exacqVision A-Series 4U system manufactured on or after 07/30/2015, complete the following steps:… Continue reading ExacqVision A-Series 4U Drive Replacement Guide

Best Practices When Upgrading Hard Drives on exacqVision Servers

The following considerations are for 32-bit Windows-based A-Series systems without a RAID controller: Desktop and 2U A-Series systems do not have a separate physical drive for the operating system. This means that we cannot load Windows on anything larger than 2.2TB. By default, Windows 7 loads with an MBR partition table, which has a maximum… Continue reading Best Practices When Upgrading Hard Drives on exacqVision Servers

RAID Setup Using 3ware Controller (RAID 5 or RAID 6)

Part One: Enter the 3ware BIOS Restart the operating system.When prompted, press Alt+3 to enter the 3ware RAID BIOS.Type admin256 as the password.Press any key to acknowledge the warning. Part Two: Remove the Failed Array Select the failed RAID array by highlighting the array (Exportable Unit) and pressing the spacebar.Press Tab to enter the lower… Continue reading RAID Setup Using 3ware Controller (RAID 5 or RAID 6)