Tag: Static IP

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Knowledge Support Cloudvue Cloudvue Gateway Support Categories Products

Configuring IP Addresses on a Cloudvue Gateway

Description 

This article describes how to set IP addresses as either static or DHCP for a Cloudvue Gateways onboard NICs.

Product 

  • Cloudvue Gateway

Prerequisites

  • Port #1 “NET” is connected to a network with internet access
  • The Cloudvue Gateway has be registered

Solutions

NOTE: Network Settings can only be viewed, not changed from cloudvue.com

Local Cloudvue

  • Open a web browser from a machine connected to the same network as the Cloudvue Gateway
  • Go to the LAN IP address of the Cloudvue Gateway for example http://192.168.1.180
    • Note: See Knowledge Base Article #15509 “Finding Cloudvue Gateway IP Addresses” for more details about finding IP Addresses
  • Login to the Local Cloudvue instance 
  • From the Navigation bar select Live
  • Expand Video Devices
  • Select the Cloudvue Gateway
  • From the Navigation bar select Settings
  • Select the Settings tab
  • Under Network Settings
    • PORT 1 “LAN”
      • This is the NIC labeled “NET” on the gateway and should be connected to the customers local area network
      • It can be configured to either obtain an IP address dynamically “DHCP” or be assigned a Static IP
      • DHCP (Default)
        • Tick DHCP
      • STATIC
        • Tick Static
        • Enter the desired IP address
        • Enter a Subnet Mask
        • Enter the IP address for DNS Server 1
        • Enter the IP address for DNS Server 2
      • Save the Changes
    • PORT 2  “Cameras”
      • This NIC is labeled POE on the gateway and should be connected to the Camera Network
      • It is intended to function as a DHCP server and assign a dynamic IP address to connected cameras
      • However, you can choose to set to static and manually IP connected cameras
      • DHCP Server (Default)
        • Tick DHCP Server
      • Static
        • To change the networking number scheme from the default 192.168.20.1
        • Enter a new IP address
        • Enter a Subnet Mask
      • NOTE: After changing PORT 2, all devices plugged into this port will need to be rebooted.
    • Once satisfied click SAVE to apply changes

Command Line

  • The overall process is
  • Establish an SSH connection to the Cloudvue Gateway
    • Enter your machines sudo password
    • Enter the smartvue SSH password  found in the SSH Section for the device in Cloudvue Manager.
  • Using either nano or vi edit the file /etc/network/interfaces
  • Make the desired changes to any NIC to set for either static or dhcp
  • Save the changes and exit the editor
  • Down and up the NICs which were changed to apply the changes or alternatively restart the Gateway

In this example both NICs em2 (LAN) and em1 (Cameras) are being set to a static IP address

Additional /etc/network/interfaces Examples

In this example NIC em2 (LAN) is set to static and em1 (Cameras) is set to DHCP

In this example NIC em2 (LAN) is set to DHCP and em1 (Cameras) is set to Static

Categories
Knowledge Support Support exacqVision Client exacqVision Server Categories

Setting static IP on C-Series machines

Title

Setting static IP on C-Series machines.

Description 

This document demonstrates how to set a static IP on a C-Series machine.

Product 

ExacqVision C-Series.

Solution

Step by step guide on setting a static IP for C-Series machines.

Step 1. Navigate to the “System Settings“. This can be found in the top right corner of the top menu bar.
Step 2. In system settings, find and click into “Network Connections“.
Step 3. Click the “+” icon in the bottom right of the menu.
Step 4. Select your connection type.
Step 5. Rename the connection if you need and select the network interface device from the “Device” drop down.
Step 6. Click on the “IPv4” tab along the top of the menu. “Manual” method from the method dropdown.
Step 7. Click the “Add” button to the right of the addresses. Then enter in your Static IP Address, Netmask and Gateway. After you have done this you can enter a DNS server if you have one, if not Googles public DNS is 8.8.8.8 . If you are happy with the settings you have entered, Click the “Save” button.
Categories
Knowledge Support Documentation Quick Start Guides Support exacqVision Client exacqVision Server Categories Products

Setting a Static IP on an ExacqVision Server

Product 

ExacqVision Server

Solution

  1. Open the ExacqVision Desktop Client application and click the gear icon from the upper-left toolbar to enter Configuration mode.<br><br>
  2. Using the navigation tree along the left-hand side, locate the name of the server. If this is a new system that has not been renamed it will simply read ‘ExacqVision Server’.<br><br>
  3. Click the plus (+) icon beside the server name to expand the options, then click on the Configure System node.<br><br>
  4. Then navigate across the top to the Network tab.<br><br>
  5. Select the interface you want to change.

    On a dual NIC system, you should have a ‘Data’ and a ‘Management’ interface. It is recommended to use ‘Data’ for camera connections and ‘Management’ for all other network traffic coming in and out of the server.
    See the Example Network Diagram for Dual NIC Systems, that illustrates this concept.<br><br>
  6. The right-hand side of the Network settings will populate with the settings for the selected interface you chose on the left.

    Within Network Configuration you may choose Dynamic or Static. Dynamic will obtain an IP address automatically from an available DHCP server on startup. To set an IP manually, select Static.<br><br>
  7. Enter the desired static addresses for:
    • IP Address
    • Netmask (Network Mask)
    • Gateway
    • Primary DNS (required)
    • Secondary DNS (optional)

      If you are unsure of these settings, please check with the network administrator of the installation site. Ensure that the IP Address is not in use by another device on the network.<br><br>
  8. Once completed, click the Apply button. Allow a moment for the system to update the network settings. You can then add it to your ExacqVision Client.

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