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Knowledge Support Support exacqVision Enterprise exacqVision Client

exacqVision Enterprise Manager Spamming the Audit Trail and Causing Choppy Video

Description 

Live video freezes and is very choppy and upon further investigation the Audit Trail is being spammed with EntMgr Configuration entries

Product 

  • exacqVision Enterprise Manager 21.12.2.0

Steps to Reproduce 

  • Start all exacqVision Enterprise Manager services

Expected Results 

  • Live video continues to work normally

Actual Results 

  • Live video is sporadically freezing and choppy
  • The Audit Trail is being spammed with EntMgr Configuration entries similar to the following

Solution

  • Stop enterprise-importer

Note:  The Enterprise Manager Team feels this may have been resolved in the EM version 22.03.3 or higher, but this has not been confirmed. See trac ticket #23414 for additional details.