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Enabling Arecont Extended Motion Detection on exacqVision Systems

Some Arecont IP cameras have an Extended Motion Detection feature that offers more granularity to the motion-detection grid. This feature is supported in exacqVision Server version 4.7.1.27101 and later.

To enable the feature for use with exacqVision systems, complete the following steps:

  1. Open the camera’s configuration web page.
  2. Open the Motion_detector window.
  3. Select Enable Extended Motion Detection and Enable Motion Detector.
  4. Open the Administration window.
  5. Click Save All Settings to Flash.
  6. In exacqVision Client, open the IP Cameras page of the server that the camera is connected to.
  7. In the IP Camera List, disconnect and reconnect the camera.

Arecont Camera without Extended Motion Detection

Arecont Camera with Extended Motion Detection

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Enabling-Arecont-Extended-Motion-Detection-on-exacqVision-Systems.pdf
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Set iSCSI Storage to Start Before ExacqVision Server in Windows

If you are recording video to an iSCSI target in Windows, it is important to ensure the iSCSI device is available in the operating system before the ExacqVision Server starts. Please follow the instructions from the Microsoft iSCSI Software Initiator Version 2.x Users Guide:

Note: The following information was written and published by Microsoft Corporation, which is responsible for the accuracy of the information.

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Running automatic start services on iSCSI disks

The disk startup sequence in Windows when using the Microsoft iSCSI software initiator kernel mode driver is different from the startup sequence when using an iSCSI or other HBA. Disks exposed by the Microsoft iSCSI initiator kernel mode driver are available for applications and services much later in the boot process and in some cases might not be available until after the service control manager begins to start automatic start services. The Microsoft iSCSI initiator service includes functionality to synchronize automatic start services and the appearance of iSCSI disk. The iSCSI service can be configured with a list of disk volumes that are required to be present before the start of automatic start services.

In order to install automatic start services on volumes created from iSCSI disks you need to follow the following steps:

  1. Login to all of the targets your machine will be using. Ensure that these are the only targets that are logged in. Be sure that you have also made them persistent logins by using the iscsicli command PersistentLoginTarget or clicking on the appropriate option in the control panel applet.
  2. Configure all volumes on top of the disks using Disk Administrator
  3. Use the iscsicli commands BindPersistentVolumes, AddPersistentVolume, RemovePersistentVolume and ClearPersistentVolumes (or appropriate button in the control panel applet) to allow the iSCSI service to configure the list of persistent volumes

On Windows 2000 only, make the automatic service dependent upon the msiscsi service.

Note: If you have made any services dependent upon the Microsoft iSCSI initiator service, you will need to manually stop the service before upgrading or removing the Microsoft iSCSI Software initiator package.

<br>

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How do I apply a license to an exacqVision Server?

Only one license key may be applied on each system at a time. This license key includes information on the number of licensed IP Cameras the system is permitted to use as well as the specific system it is assigned to.

For information on increasing your licensed number of cameras or changing your license level, contact your authorized exacqVision dealer.

<br>

Individual License Update

To apply or update an individual system license, expand the exacqVision Server node on the navigation tree along the left-hand side of the Client window, then select Configure System.

On the System tab, the License section is found to the right. There are multiple methods available to apply a license to the software.

From Exacq.com

If your exacqVision Server has an internet connection, this is the simplest choice. This method will automatically pull the most recent license generated for the system.

  1. Press the Import button.
  2. Select ‘From exacq.com‘.

If there is a particular reason necessary for applying a license that was not the most recently generated, see the additional options below.

From File

If the server does not have an internet connection, you may use the .KEY file issued by Exacq Orders via email.

  1. Press the Import button.
  2. Select ‘From File‘.
  3. Navigate to the directory where you have saved the .KEY file to select and apply it to the system.

Manual Entry

The license key code may also be manually entered. The key code is also issued by Exacq Orders via email.

  1. Type the license key code into the License text field at the top of the license section.
  2. Press the Apply button.

All keys are displayed in XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXXXXX-XX alphanumeric format.

<br>

Batch License Update

A .KEY license and corresponding key code may be used on a single exacqVision Server, whereas a properly formatted .CSV file can be used to license multiple exacqVision servers with a single import. This method is useful for enterprise environments managing many servers.

  1. Create a new file (using a spreadsheet program or hand written text file to be formatted as CSV) where each row contains the system’s licensed MAC address in the first column and the license key code for that MAC address in the second column. If using Excel to create this table, be sure to save as .CSV.
  2. Select the Systems node from the very top of the navigation tree on the left-hand side of the exacqVision Client.
  3. Below the Systems list panel, select the Import License button.
  4. Navigate to the location of your .CSV file to select and apply.

You may also utilize the Export Licenses button to export a properly formatted .CSV containing this information for connected systems, which may be useful for keeping site records. If updating licenses rather than licensing for the first time, edit the exported file for later import to save time.

<br>

Related Articles

<br>

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How to: Using EVAPI_Discover to Detect the Connectiodn to an exacqVision Server

Overview

The EVAPI_Discover function is used to test the connection between evAPI and an exacqVision server. When EVAPI_Discover is called, it initiates a Discover request to be sent to an exacqVision server. If the Discover request is received by the server, it sends a Discover response indicating the server was found.

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Usage

It is possible to use the EVAPI_Discover function to detect the connection to an exacqVision server after a logged-in connection has been established with a server. Before a logged in-connection is established, the response from EVAPI_Connect and EVAPI_Login should be used to determine the server connection.

Before calling EVAPI_Discover, it is necessary to set an EVAPI_Callback function that handles the Discover response from the server. If no callback is defined or if ParamType Discover is not handled in the callback, the Discover response from the server is not seen.

The behavior of the EVAPI_Discover function is to queue a Discover request packet in an evAPI instance’s write buffer to be sent to the exacqVision server. If the write buffer has space for the Discover request packet, it return a 0 to indicate success. If the write buffer has filled up because evAPI has not been able to send any data or the write buffer is not being flushed, the function returns a 1 to indicate failure.

To send the Discover request, the EVAPI_Select function or the advanced network I/O should be used. If either of these methods returns an error, there is an issue with the network socket and the evAPI instance must be cleaned up and reinitailized before trying again. (Windows only:) If the EVAPI_CreateWindow function is used, it is not necessary to call EVAPI_Select or use the advanced network I/O function to perform network I/O; the network I/O is tied to the Windows message loop and is performed automatically.

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Possible reasons for a socket error:

  • The connection between evAPI and the exacqVision server is closed.
  • The network cable between the client computer hosting the evAPI instance and the router is disconnected.

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If there is no error on the socket and the Discover request packet is sent, it is then necessary to detect ParamType Discover in the EVAPI_Callback function. If the discover response packet is received by evAPI, ParamType Discover is passed to the callback function indicating that the server was found. If no discover response is received,  ParamType Discover is never passed to the callback.

The console sample shipped with the SDK contains an example of using the EVAPI_Discover function using the command line argument “discover-server”.

<br>

Example

Function evCallback(Parameters: ParamType param, int value, Payload* payload, size_t length )

Switch to handle ParamTypes

Case Discover

Disable or reset watchdog timer

End Case

End Switch

End Function evCallback

Function Main

Intialize evAPI (EVAPI_Init)

Connect to server (EVAPI_Connect)

Login to server (EVAPI_Login)

Set evAPI callback to evCallback (EVAPI_SetCallback)

Queue discover request (EVAPI_Discover)

Perform network I/O (EVAPI_Select)

If queue discover request succeeds and network I/O succeeds

Enable watchdog timer for discover paramtype in callback

Else if queue discover request fails or network I/O fails

Handle failed connection to server

End if

If the discover watchdog timer expires

Handle failed connection to server

End if End Function Main

<br>

How-to-Using-EVAPI_Discover-to-Detect-the-Connectiodn-to-an-exacqVision-Server.pdf
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Common Linux CLI Commands (Terminal)

Download the latest release

Use the ‘wget‘ command followed by the URL for each exacqVision application:

Server
https://www.exacq.com/release/exacqVisionServerRC.deb

Client
https://www.exacq.com/release/exacqVisionClientRC.deb

Web Service
https://www.exacq.com/release/exacqVisionWebServiceRC.deb

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Install the latest release

Use the ‘dpkg’ package manager to install exacqVision packages after downloading using the ‘wget‘ commands above.

Server
dpkg -i exacqVisionServer.deb

Client
dpkg -i exacqVisionClient.deb

Web Service
dpkg -i exacqVisionWebService.deb

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Check available hard drive space

Use the ‘disk free’ command. Disk partitions used by exacqVision are usually labeled with their mount points as /mnt/edvr/1, 2, 3, and so on.

df -h

<br>

Check if exacqVision Server is running

Use the ‘process status’ command to list running processes followed by the ‘grep’ command to filter results to ‘core’ which is the name of the exacqVision Server process.

ps auxw | grep core

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Stop the exacqVision Server service

Use either of the following commands:

  • sudo service edvrserver stop
  • sudo /etc/init.d/edvrserver stop

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Start the exacqVision Server service:

Use either of the following commands:

  • sudo service edvrserver start
  • sudo /etc/init.d/edvrserver start

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Stop the exacqVision Web Service

sudo /usr/local/exacq/webservice/service.sh stop

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Start the exacqVision Web service

sudo /usr/local/exacq/webservice/service.sh start

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List server log files

Log files are titled by date.

ls /usr/local/exacq/server/logs/

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View a log file

Replace *filename* with the name of the log file you wish to open.

sudo less /usr/local/exacq/server/logs/*filename*

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Compress a server log file to send to support

Replace *filename* with the name of the log file you wish to compress.

tar -cvjf log.tar.bz2 /usr/local/exacq/server/logs/*logfilename*

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Compress all server log files to send to support

tar -cvjf logs.tar.bz2 /usr/local/exacq/server/logs

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Open log file to show new entries as they are written

Replace *filename* with the name of the log file for the current date.

tail -n 25 -f /usr/local/exacq/server/logs/*filename*

Stop the update and return to a command prompt by pressing CTRL+C.

Note: The number after “-n” allows the number of lines displayed to be adjusted. (25 lines in this case)

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Check for a mounted data drive

mount

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Edit the Web Service config file

The command used will depend on the version of the web service used on the NVR.

9.6+          sudo nano /etc/webservice/wfe.json

9.0 – 9.4   sudo nano /etc/webservice/webservice.conf

1.x – 8.8   sudo nano /etc/webservice.conf

Note: Press CTRL+X to exit. This will prompt to save changes.

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List PCI Devices in System (Capture Boards, Sound Card, Video Card)

lspci

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List Motherboard BIOS information

sudo dmidecode

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Show routing table

route -n

On newer OS’s if route is not installed by default, you may use ip.

ip route list

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Add a static route

Setting static routes may be necessary when you have two or more networks that your computer needs to send traffic to. Most devices only connect to one network and all network traffic is routed to the default gateway, which is a router that chooses where to forward traffic to next. When you add more static routes, it adds more gateways. This will tell the system to send data you know is destined for a specific network to a chosen router instead of the default.

Replace NETWORK with the target network IP. Replace NETMASK and GATEWAY with the respective network mask and gateway IP address.

sudo route add -net NETWORK netmask NETMASK gw GATEWAY

Example: sudo route add -net 192.168.5.0 netmask 255.255.0.0 gw 192.168.5.1

On newer OS’s if route is not installed by default, you may use ip. Replace CIDR with the CIDR notation for the netmask and INTERFACE with the name of the network interface.

sudo ip route add NETWORK/CIDR dev INTERFACE

Example: sudo ip route add 192.168.5.0/16 dev eth0

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Local Commands

Change Screen Resolution for the User profile

Press CTRL+ALT+F3.

Log in as user and run the following 2 commands:

  1. export DISPLAY=:0.0
  2. gnome-display-properties

Press CTRL+ALT+F7.

<br>

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How do I change the listening port number for exacqVision Server?

By default, the exacqVision Client communicates with exacqVision Servers on port 22609. If your network does not allow port 22609, or if you need to forward the port on multiple exacqVision systems, you can change the exacqVision Server’s listening port number. To do this, complete steps detailed on this page.

NOTE: The exacqVision Default Ports article states that 22610 is reserved for interprocess communication. This is true when using the default client to server port set to 22609. If this is changed to a port other than 22609, the reserved port becomes your chosen port number plus one.
Example: If you change 22609 to 2350, the reserved port becomes 2351.<br><br>

Windows 11, 10, 8, 7, Vista, XP

  1. Log into the system hosting the exacqVision Server application.<br><br>
  2. Exit all exacqVision software.<br><br>
  3. Highlight the exacqVision Server service listed, and Stop the ExacqVision Server service, in one of three ways:
    • Press the ‘Stop’ icon from the toolbar.
    • Click the ‘Stop’ link from the left-hand side.
    • Right-click the service name and select ‘Stop’.

      Note: Leave the Services window open, as you will need to restart the service later.<br><br>
  4. Open the Notepad application. Search for the application from the Windows Start menu, right-click and choose to ‘Run as Administrator’.
    <br><br>
  5. Use Notepad to Open the following file:
    C:\Program Files\exacqVision\Server\streampi.xml<br>
    If you are using a 32-bit installation, select Program Files (x86) instead of Program Files.<br>
    NOTE: In the Open file dialogue, you will likely need to change the file type field from ‘Text Documents (*.txt)’ to All Files (*.*)’ to see file types of other extensions.

    <br><br>
  6. In the streampi.xml file, scroll down until you find the line which states: <Port value="22609" />.

    Change the number to the port you want to use between the quotation marks (” “). Do NOT use port 22610 since this is reserved. The following example changes the port number to ‘11111’.
    <br><br>
  7. After changing the port number, open the File menu, select Save, and close the editor window.<br><br>
  8. Restart the exacqVision Server Service by clicking ‘Start’ button, link or from the right-click menu, in the Services window that you opened earlier. You should now be able to connect using the new port number.<br><br>
  9. In the exacqVision Client, make sure the port number on the ‘Add Systems’ page matches the new port number.
    NOTE: The exacqVision Web Service is also a client of the exacqVision Server. Therefore, if using the exacqVision Web Service you may also be required to change the connecting port in the exacqVision Web Service Configuration.<br><br>

Ubuntu 20.04, 18.04, 16.04, 14.04, 12.04, 10.04

  1. Log into the system hosting the exacqVision Server application.<br><br>
  2. Exit all exacqVision software.<br><br>
  3. Open a Terminal command prompt by pressing CTRL+ALT+T

    NOTE: Depending on system settings, your Terminal window may appear with different colors than pictured.<br><br>
  4. Stop the exacqVision Server by entering one of the following commands:
    • sudo service edvrserver stop
    • sudo /etc/init.d/edvrserver stop

      NOTE: The sudo command elevates your system privileges in order to edit this file. Your system may prompt you for an administrator password. Enter this password if prompted. Linux systems do not display any characters when entering passwords in the CLI.

      NOTE: On some systems you may see output that reads:
      sudo: unable to resolve host <hostname>
      Ignore this message if seen.<br><br>
  5. You may use your preferred Linux editing tool, but in our example we will be using ‘gedit’.

    Use gedit to open the streampi.xml file containing the settings for the exacqVision Server by entering:
    sudo gedit /usr/local/exacq/server/streampi.xml<br><br>
  6. Locate the line which states: <Port value:"22609" />

    Change the number to the port you want to use between the quotation marks (” “). Do NOT use port 22610 since this is reserved. The following example changes the port number to ‘11111’.
    <br><br>
  7. Click ‘Save’ to commit your changes and close the editor window. <br><br>
  8. Returning to the Terminal prompt, enter one of the following commands to restart the exacqVision Server:
    • sudo service edvrserver start
    • sudo /etc/init.d/edvrserver start<br><br>
  9. In the exacqVision Client, make sure the port number on the ‘Add Systems’ page matches the new port number.

    NOTE: The exacqVision Web Service is also a client of the exacqVision Server. Therefore, if using the exacqVision Web Service you may also be required to change the connecting port in the exacqVision Web Service Configuration.

<br>

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How do I update my exacqVision software?

exacqVision Applications

exacqVision software can be thought of as a suite of applications that work together to provide different services.

The primary application is the exacqVision Server, which records video, audio, and event data. The exacqVision Client provides an interface to view live and recorded video as well as to configure the server application. A single site may have the exacqVision Client installed on many workstations. The exacqVision Web Service connects to the server application as well to provide the ability to view live and recorded video via web browser or mobile app.

These may be updated using the user interface, or by downloading and manually running installers for the newer version.

When opting to update one of these applications it is not uncommon for users to forget to update the others. This guide will explain how to update each of these applications on both Windows and Linux machines. Use the Contents menu to skip to sections relevant to your installation.<br><br>

exacqVision Client

‘Check for Updates’ using the Client

The exacqVision Desktop Client software for Windows, Linux, and Mac operating systems provides an easy way to update the software using the ‘Check for Updates’ button.

  1. Open the exacqVision Client software.<br><br>
  2. Click the exacqVision logo in the upper corner.
    <br><br>
  3. Click the ‘Check for Updates’ button.

    NOTE: This requires the client workstation to have internet access.<br><br>
  4. Allow the update to download.
    <br><br>
  5. When ready, click the ‘Install’ button.
    <br><br>
  6. The Client installer requires the Client software to be closed during update. Click ‘Yes’ to automatically close the Client application and continue with the update.
    <br><br>
  7. The Client installer will complete and you may reopen the Client application to continue use.

    NOTE: This only updates the Client software on the machine it was performed on. Each client workstation should be updated.<br><br>

Manual Client updates

  1. Navigate to the Software Downloads page at Exacq.com<br><br>
  2. Download the exacqVision Client installer beneath the section for your operating system (Windows, Linux, or MacOS).<br>
    Avoid using the ‘exacqVision Server Bundle’ to update client workstations. You may unintentionally install additional instances of the exacqVision Server and/or Web Service on your network which could lead to user problems.<br>
    NOTE: Only 64-bit installers are provided for current versions here. Refer to Legacy Software Downloads for 32-bit software.<br><br>
  3. Install the new version.
    • Windows:
      • Run the downloaded .EXE executable by double-clicking it. Unless you’ve changed the download location, it will likely be located in your Downloads directory.
    • Linux (Ubuntu/Debian):
      • Run the downloaded .DEB installer by double-clicking it. Unless you’ve changed the download location, it will likely be located in your Downloads directory.
    • MacOS:
      • Double-click the downloaded .DMG file to open it.
      • Drag the ‘edvrclient’ and ‘ePlayerPro’ icons into the ‘Applications’ folder.<br><br>
  4. On Windows and Linux, follow the prompts to complete the Client software update.
    NOTE: This only updates the Client software on the machine it was performed on. Each client workstation should be updated.<br><br>

Client software deployment

Windows .MSI installers are also provided on the Software Downloads page for those users that need to provide software deployments.<br><br>

exacqVision Server

Before Server Update – Best Practice

Prior to making changes to your server installation, it is best practice to export a copy of your server’s settings.

  1. Open the exacqVision Client application and change to the Configuration screen by clicking the gear icon from the upper-left of the toolbar.<br><br>
  2. You will need to be connected to the exacqVision Server with administrator privileges. Logged in user accounts can be changed by navigating to the ‘Add Systems’ page and highlighting the server of your choice then changing the ‘Username’ and ‘Password’ used to connect.<br><br>
  3. While logged in with administrator privileges, use the navigation panel on the left-hand side to expand the tree under the name of your server by clicking the + symbol beside the server name.<br><br>
  4. Click on the ‘Configure System’ node beneath it.
    <br><br>
  5. Select the ‘System’ tab and locate the ‘Settings’ section. Click the ‘Export’ button to save your server’s settings for safe keeping. If keeping several backups, it may be helpful to name the exported files with the date the export was performed.
    <br><br>

‘Check for Updates’ on Server

  1. Open the exacqVision Client application and change to the Configuration screen by clicking the gear icon from the upper-left of the toolbar.<br><br>
  2. You will need to be connected to the exacqVision Server with administrator privileges. Logged in user accounts can be changed by navigating to the ‘Add Systems’ page and highlighting the server of your choice then changing the ‘Username’ and ‘Password’ used to connect.<br><br>
  3. While logged in with administrator privileges, use the navigation panel on the left-hand side to expand the tree under the name of your server by clicking the + symbol beside the server name.<br><br>
  4. Click on the ‘Configure System’ node beneath it.
    <br><br>
  5. Select the ‘Update’ tab from the list of tabs across the top of the ‘Configure System’ page. The tab displays the current exacqVision Server version and provides a ‘Check for Updates’ button.
    <br><br>
  6. Click the ‘Check for Updates’ button.
    NOTE: This requires the system running the exacqVision Server application to have internet access.<br><br>
  7. The Version drop-down menu will populate with all available versions, automatically choosing the latest version that your system is licensed to use.

    NOTE: If your server license is expired, only versions released prior to your license expiration date will be available to you.<br><br>
  8. After making the version selection, click the ‘Update’ button.

    NOTE: The server will go offline during this process and pause recording during that time. This could take several minutes depending on your system. Click ‘Continue’ to accept.<br><br>
  9. The server will begin the process of downloading the update and installing the new version.



    The Client software will reconnect to the Server once the update has completed and the service returns.<br><br>

Manual Server updates

  1. Navigate to the Software Downloads page at Exacq.com<br><br>
  2. Download the exacqVision Server installer beneath the section for your operating system (Windows, Linux).<br>
    NOTE: Only 64-bit installers are provided for current versions here. Refer to Legacy Software Downloads for 32-bit software.<br><br>
  3. Install the new version.
    • Windows:
      • Run the downloaded .EXE executable by double-clicking it. Unless you’ve changed the download location, it will likely be located in your Downloads directory.
    • Linux (Ubuntu/Debian):
      • Run the downloaded .DEB installer by double-clicking it. Unless you’ve changed the download location, it will likely be located in your Downloads directory.
  4. Follow the prompts to complete the Server software update.
    NOTE: This only updates the Server software on the machine it was performed on. Client software is unaffected. See Client updates section for more.<br><br>

exacqVision Web Service

‘Check for Updates’ in Web Service

  1. Open a web browser and navigate to the Web Service landing page. By default the Web Service uses port 80, so using the browser on the system running the exacqVision Web Service, it can be reached at http://127.0.0.1<br><br>
  2. On the landing page, a link for ‘Web Service Configuration’ can be found in the lower corner. Click this link.

    NOTE: If you cannot see this, you may not be using the browser on the system running the Web Service, and/or the configuration settings to display this link may have been changed.<br><br>
  3. Log into the Web Service Configuration using the administrator account configured for the web service.<br><br>
  4. From the left-hand side, expand the ‘Configuration’ menu, then select ‘Updates’.
    <br><br>
  5. Click the ‘Check For Updates’ button. You will be notified if an update to your existing version exists. Click to ‘Install’ the update.
    <br><br>
  6. Confirm the install.

    NOTE: The web service will be unreachable by your site’s web and mobile users during the software update, which could take several minutes.<br><br>
  7. The Web Service will restart when the update has finished.
    <br><br>

Manual Web Service updates

  1. Navigate to the Software Downloads page at Exacq.com<br><br>
  2. Download the exacqVision Web Service installer beneath the section for your operating system (Windows, Linux).<br>
    NOTE: Only 64-bit installers are provided for current versions here. Refer to Legacy Software Downloads for 32-bit software.<br><br>
  3. Install the new version.
    • Windows:
      • Run the downloaded .EXE executable by double-clicking it. Unless you’ve changed the download location, it will likely be located in your Downloads directory.
    • Linux (Ubuntu/Debian):
      • Run the downloaded .DEB installer by double-clicking it. Unless you’ve changed the download location, it will likely be located in your Downloads directory.
  4. Follow the prompts to complete the Web Service software update.
    NOTE: This only updates the Web Service software on the machine it was performed on.<br><br>

<br>

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When I use a web browser to view the video from the exacqVision Web Server, do I need to install any additional software or applets?

No. The exacqVision Web Server transcodes video into a JPEG that can be viewed by any modern web browser. This allows anybody to use the Web Server without downloading or installing additional software.

<br>

When-I-use-a-web-browser-to-view-the-video-from-the-exacqVision-Web-Server-do-I-need-to-install-any-additional-software-or-applets.pdf
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Can I use an iSCSI storage server with my exacqVision Server?

Yes. Exacq supports the use of an iSCSI initiator to connect to a storage server. This is available in both Windows and Linux.

<br>

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How can I find the version of my exacqVision Client, Server, or Web Service software?

exacqVision Server

  1. Open the exacqVision Client and connect to the server. Click the Configuration (gear icon) button.
  2. Select Systems from the Configuration tree to open the Systems page.
  3. Find the entry row for the server.
  4. View the version number in the Version column. (If you do not see the Version column even if you scroll all the way to the right, right-click a column header and make sure ‘Version’ is selected.)

Related links:

Download the latest exacqVision Server software

<br>

exacqVision Client

  1. Open exacqVision Client.
  2. Click the exacqVision logo in the upper-right corner to display the About box.
  3. View the Client Version number in the About box.
  4. To check for a newer version, connect to the internet and ‘Check for Updates’. Otherwise, click the window ‘X’ to close the About box.

Related links:

Download the latest exacqVision Client software

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exacqVision Web Service

  1. Open the Web Service interface.
  2. Hover the cursor over the exacqVision logo in the upper-right corner until the version number appears.

Related links:

Download the latest exacqVision Web Service

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