Tag: Server Credentials

Categories
Knowledge Support Support exacqVision Client exacqVision Server

How To Configure The Exacqvision Client To Prompt For Credentials Whenever Launched

Title

How To Configure The Exacqvision Client To Prompt For Credentials Whenever Launched

Description 

The “Always prompt for credentials” option requires you to enter a username and password every time you start the exacqVision client.
Product 
exacqVision Client

Solution

Select the Always prompt for credentials for the server(s) on the Add Systems Page.See the Manually adding a system section of the exacqVision Client User Manual for additional information. 

Categories
Knowledge Support Support exacqVision Server Categories Products

Adding web service using server credentials does not enter password

Description

When adding a server, the user can select to use the same credentials and address of the server when adding a web service with the server. The single server add form will not correctly capture the password. Thus, the web service will not be able to be reached.

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Version introduced

4.3.13.102215

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Platform

All

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Steps to reproduce

  1. Add a web service by editing a server
  2. Select same server and credentials

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Expected result

Able to stream video from a camera detail page or from camera inspection page

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Actual result

Error text specifying the authentication has failed

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Workaround

  • Go to web services (left menu in ESM)
  • Click on the web service from the list having this issue
  • Update the password, click apply

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Version fixed

Unknown