Description There have been several reports of connection issues with the Samsung PNM-C34404RQPZ. Reports of the units rebooting upon connecting it to the client and which plugin to utilize. Product Exacq Server 24.03.7.0Camera Info: Samsung PNM-C34404RQPZFW used: 23.01.04_20240417_R650 https://www.exacq.com/integration/ipcams/#getCameraRecord=901b747e-fcbf-5464-7543-5aeb7ae3afe8~nstep_id=step-3 Steps to Reproduce In the Client go to Add IP Cameras under the configuration. Add the first… Continue reading Samsung PNM-C34404RQPZ Connection Issues
Tag: Samsung Cameras
The Samsung Plug-in May Stop all Processing Because of Unexpected Data Received from Newer Hanwha Cameras
When attempting to add a camera with the Samsung plug-in (SamsungPI), newer models of Hanwha cameras with newer firmware versions have been observed to cause the Samsung plug-in to stall. This event will prevent the processing of the remaining (already-configured) Samsung and Hanwha cameras. The camera will sit on “connecting” and no error message is displayed.