Description
The Pelco SMLE1-15V5-3h does will not record or see last motion events in exacq client/ server.
Both Firmware’s were tested and work with the override.
4.80.0.24(F722c136)
and
fw 4.86.0.20(7a7d6563)
Product
ExacqVision Server 24.03.7.0 – 24.09.4.0
Steps to Reproduce
Set up motion in the cameras gui for each head in the camera to enable motion events.
Expected Results
Exacq should receive Motion Status events and record.
Actual Results
Motion Events are not seen by exacq while camera is sending motion events, and Exacq does not record. Continuous Recording Does work.
Solution
Update the Server to Build 24.09.175706.0 x64.
In IP Cameras add the override of
#Config=dynamic
AES-1069
This will be addressed in a future official release to remove the need for the overrides when adding these cameras.
Until them please update to server and use the overrides as needed.
T2 support will need to be involved in transferring the build version exacqVisionServer_24.09.175706.0_x64 to the customer system and to install.
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