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Motion Event PTZ Presets with the Axis M5000-G in exacqVision

Overview

The Axis M5000-G PTZ camera is a multi-sensor camera containing three stationary wide-angle lenses around the circumference of the camera body and one center-mounted PTZ lens. This guide is intended to help users automate the positioning of the PTZ lens upon events, such as motion detection.

Requirements

  • Axis M5000-G PTZ camera, with firmware 11.10.61 or higher
  • exacqVision Server 24.09 or higher

NOTE: While this article is written specifically with the M5000-G PTZ in mind, the setup of Event Linking to reposition PTZ cameras based on the motion detection from other sensors, and even other cameras, can be used with any capable devices.<br><br>

Camera Configuration

  1. Log into the camera’s web browser interface.<br><br>
  2. Configure the initial user credentials as required, if you have not already done so.<br><br>
  3. Open the PTZ menu. You may configure the PTZ presets within the camera on the Preset Positions screen, or choose to configure presets within exacqVision at a later stage.
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  4. If desired, configure the range of motion for the PTZ turret on the Limits screen within the camera. These settings cannot be configured within exacqVision. See the device’s help file or manual for details on setting PTZ limits.
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  5. The Motion tab within the PTZ settings configures the behavior of the camera during motor movement of the PTZ turret. Motion detection may be configured within the Video Motion Detection application under the Apps menu.
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Connecting the Camera to exacqVision

Use the AXIS VAPIX option from the Device Type menu when adding the Axis M5000-G PTZ camera.

Refer to the exacqVision Client User Manual or watch one of our videos on how to Add IP Cameras for the steps to connect the camera to your exacqVision Server.<br><br>

Motion Detection

If you chose not to configure motion detection zones within the camera, do this now for use in the next steps.

  1. Expand the left-hand navigation tree under Camera Recording.<br><br>
  2. Select the sensor to be configured. When adding the M5000-G PTZ camera to exacqVision, each sensor appears individually on the navigation tree as a separate camera.<br><br>
  3. On the Camera Settings page for the selected sensor, use the Display tab to change the Name. You may find it helpful to identify each sensor and which one is the PTZ. This will be useful in later steps.
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  4. Use the settings on the Motion tab to define the motion detection regions within the sensor’s field of vision. You may need to adjust the sensitivity, percentage, and time to trigger settings to best suit your installation environment.
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PTZ Presets

When adding the M5000-G PTZ camera to exacqVision, each sensor appears individually on the navigation tree as a separate camera with the PTZ turret as the first one. A preset is a saved position and field of view that can be used to quickly point the PTZ lens to a specific region of interest such as a display or locked cabinet.

  1. Expand the left-hand navigation tree under Camera Recording.<br><br>
  2. Select the PTZ sensor.
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    NOTE: Due to this camera reporting to exacqVision that it is a PTZ camera all sensors will display a Mechanical PTZ tab, but there are no motors associated with the non-PTZ sensors.<br><br>
  3. On the Camera Settings page for the PTZ sensor, select the Mechanical PTZ tab, then choose the Presets tab beneath it.
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  4. If you configured PTZ Presets within the camera they will be shown in the Presets panel.<br><br>
  5. Create new Presets by using the Pan/Tilt and Zoom controls to position the camera’s field of view as you’d like, then press the New button to Name your preset before selecting the Apply button to save your changes. Presets may also be removed by selecting them from the list and pressing the Delete button. <br><br>
  6. In the example below, we have created a preset to display a file cabinet after creating a motion detection region for this area on Sensor 3. This may just as easily be focused on a specific entry way, display case, or any other object of interest.
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Using Event Linking to Move the PTZ on Motion Events

PTZ presets may be activated manually by those monitoring exacqVision, but can become more powerful tools when automated. In the next steps you will configure exacqVision to direct the PTZ turret of the M5000-G camera to preset locations when motion is detected by the stationary lenses. You may even choose to activate a preset when motion is detected by other cameras nearby.

  1. From the left-hand navigation tree in the exacqVision Client, select Event Linking.<br><br>
  2. Begin by pressing the New button near the bottom of the window.<br><br>
  3. From the Event Type panel on the left, select Video Motion.<br><br>
  4. Use the Event Source panel to locate and select the first of your stationary camera sensors.<br><br>
  5. From the Action Type panel in the center-right of the window, select PTZ Preset.<br><br>
  6. Using the Action Target panel, select the name of a preset configured for a region within the sensor’s field of view.<br><br>
  7. Press Apply to save your changes.<br><br>
  8. You’ve now configured the system so that when motion is detected by the first sensor it will reposition the PTZ turret to examine an area within that sensor’s field of view with greater detail.
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  9. Press the New button again to repeat Steps 3-6 for each sensor and preset combination.
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  10. The following images show the Live view of all four sensors from the camera in Live viewing mode. The stream from the PTZ turret sensor is shown in the upper-left corner and moves to the file cabinet when motion is detected.
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If you have a secondary camera nearby configured for motion detection or AI driven Object Classification, you may also select these using the Event Types (Video Motion or Analytics), then select the other camera from the Event Source window. Event Linking may combine other event types as well to take a PTZ Preset action, such as Serial Profiles to position a PTZ lens towards a cash register during sales transactions, or Input Triggers to position the lens towards a door when opened. See our Event Linking Video for more information, or refer to the Related Articles section below.

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Related Articles

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Categories
Knowledge Support Support Illustra exacqVision Server Categories Products

Illustra Multisensor Backwards Compatibility

Background

Over many years the number of Illustra camera related plugins had grown. An engineering effort was aimed at consolidating these to make selection of the appropriate plugin easier for users. exacqVision Server 24.03 represents a configuration shift which could affect users that attempt to downgrade the server application to versions earlier than 24.03. This could affect users of Illustra multisensor devices where noted in the article below.

Description

Fresh installations of exacqVision Server 24.03 and above will now leave the illustramulti plugin unchecked for installation at the Choose Components stage of the server software installation. This was previously the preferred selection from the Device Type menu when adding Illustra multisensor cameras when using exacqVision Server 22.06 through 23.09. The exception being the 4-Sensor IFS16-M10-BT03 Flex Multisensor, which uses the Onvif plugin.

Updates to existing installations which already had the illustramulti plugin installed will continue to provide this plugin and not be affected.

Changes to the illustra3 plugin in exacqVision Server 24.03 now permit this plugin to work with Illustra multisensor cameras.

When adding Illustra multisensor devices to exacqVision Server 24.03 and higher, users will now select the illustra3 plugin from the Device Type menu.

This change in Device Type means that users that have already added Illustra multisensor cameras using the illustra3 plugin cannot downgrade to earlier server versions without losing those cameras from their system configurations.

Product

exacqVision Server 22.06 through 23.09 | exacqVision Server 24.03 and later

exacqVision Server versions prior to 22.06 did not offer Illustra multisensor support.

Camera Models:

  • IPS20-M12-OIA4
  • IPS32-M13-OIA4
  • IPS20-M12-OTA4
  • IPS32-M13-OTA4
  • IPR20-M12-OIA4
  • IPR32-M13-OIA4
  • IFS16-M10-OIA4
  • IFS10-M10-OIA4
  • IFS10-M10-OTA4

Illustra IFS16-M10-BT03 not affected, this camera requires the Onvif Device Type.

Notes

  • It is recommended to backup the server configuration prior to upgrading to exacqVision Server 24.03 or higher.
  • If a multisensor device was added using illustra3 prior to updating to exacqVision Server 24.03, it must be removed prior to updating.
  • IMPORTANT: While exacqVision provides some support for changing the plugin of an existing IP camera since exacqVision Server/Client 19.12, there is NO official support for changing the plugin type in this use case, nor is migrating events supported. Users may change plugin types between illustramulti and illustra3 at their own risk.

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Categories
Knowledge Support Support Illustra Categories Products exacqVision Integrations

Failure to Receive Events from Illustra Pro Gen4 Multisensor

Description

Users fail to receive alerts and/or ExacqVision actions configured through Event Linking or Event Monitoring fail to occur when using an Illustra Pro Gen4 Multisensor camera as the source.

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Product

  • Illustra Pro Gen4 Multisensor
    • IPR32-M13-OIA4
    • IPR20-M12-OIA4
    • IPS32-M13-OIA4
    • IPS32-M13-OTA4
    • IPS20-M12-OIA4
    • IPS20-M12-OTA4

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Steps to Reproduce

None. This issue exists in firmware prior to Illustra.SS017.06.05.00.0008

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Expected Results

Analytic events, including those caused by motion detection, are received by ExacqVision.

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Actual Results

ExacqVision stops reporting analytic alerts, including motion, from all but the first sensor.

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Solution

Update the camera firmware to Illustra.SS017.06.05.00.0008 or later.

Firmware downloads can be located at IllustraCameras.com

If the configuration is incorrect due to the previous firmware, perform either of the following:

  • Toggle the Video over HTTP and Video over HTTPS settings from within the camera’s web browser interface.
  • Factory reset the camera after firmware upgrade.

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Categories
exacqVision Client exacqVision Server Products

Missing Streams on Under Powered Multi-Sensor Cameras or Multi-View Devices

Description 

Loss of video streams have been observed on multi-sensor cameras and multi-view devices because of the camera or device being under powered.

Product 

  • AXIS FA54 Main Unit

Expected Results 

All video streams should connect and stream video

Actual Results 

3rd and 4th streams would occasionally disconnect and stop streaming

Solution

Follow the device manufacturer’s power recommendations and consider adding items such as a Midspan Power Injector when dealing with extreme distances.

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