Tag: MAC Address

License Key Error – Server rejected license upgrade. Please fix and try again

Description When importing a License from File or Exacq.com and “Server Rejected License Upgrade. Please Fix and Try Again.” error box appears. Products exacqVision ServerexacqVision ClientexacqVision Web Server Steps to Reproduce Open exacqVision Client Go to Server drop down and select select Configure System On System Tab click import button:Select From File if downloaded License… Continue reading License Key Error – Server rejected license upgrade. Please fix and try again

Which MAC address can I license?

Which Network Interface Card can I license? The exacqVision software reads the MAC addresses for all network interfaces seen by the computer’s operating system and verifies that the license file matches the MAC address from one of the enabled NICs. For more information on licenses, see:How is ExacqVision NVR software licensed? NOTE: The interface with… Continue reading Which MAC address can I license?

Una discovers EasyConnect camera but doesn’t automatically address and connect

Affected platforms Una LC-Series server with exacqVision Server 7.2 <br> Symptom When an EasyConnect camera is plugged into an Una POE port, the camera is automatically discovered, but never automatically addressed. This is due to the camera being discovered with an empty MAC address. <br> Workaround This issue is intermittent, so clicking to rescan or… Continue reading Una discovers EasyConnect camera but doesn’t automatically address and connect

How can I find my server’s MAC address?

exacqVision licenses are generated based on the MAC address of the server. This document describes how to determine the MAC address of a computer. Licensed exacqVision server To find the MAC address of an existing, previously licensed exacqVision server, the simplest method is to run the exacqVision Desktop Client and click the Config button from the… Continue reading How can I find my server’s MAC address?

How is exacqVision NVR software licensed?

The exacqVision VMS software licenses a specific number of channels to a key based upon the server NIC’s MAC address. A license includes the maximum number of IP devices, an SSA period for software updates, analog video channels for Hybrid NVRs, and the functional level for the software. The functional levels are: See the Features… Continue reading How is exacqVision NVR software licensed?