Tag: MAC

Mac Clients having issues connecting to LDAP

Encountered on : Ventura 13.5 and above We need to make sure that the client machine is Joined to the Domain via the GUI method using the instruction in the following link from Apple. https://support.apple.com/guide/directory-utility/configure-domain-access-diru11f4f748/mac Encountered on : BIG SUR 11.4Behavior: MAC Clients are not able to connect to the Domain Using LDAP only. We… Continue reading Mac Clients having issues connecting to LDAP

How to export a list of Server MACs and Licenses

For enterprise installations with many servers, a single .CSV file with all Server MAC addresses and license keys can be generated by ExacqVision. This file can be imported and applied to all the servers for bulk license updating or used for checking/ordering license changes and SSA extensions. From Configuration mode, on the Systems page, click… Continue reading How to export a list of Server MACs and Licenses

Una discovers EasyConnect camera but doesn’t automatically address and connect

Affected platforms Una LC-Series server with exacqVision Server 7.2 <br> Symptom When an EasyConnect camera is plugged into an Una POE port, the camera is automatically discovered, but never automatically addressed. This is due to the camera being discovered with an empty MAC address. <br> Workaround This issue is intermittent, so clicking to rescan or… Continue reading Una discovers EasyConnect camera but doesn’t automatically address and connect

exacqVision Export Video File Types

Video may be exported from exacqVision in different formats. The table below illustrates some of the differences in these formats. Multi-Camera: For the purposes of this article, multi-camera means many camera streams are combined into a single exported file. When exporting as .MOV, .AVI, or .MP4 each stream will end up as its own file.… Continue reading exacqVision Export Video File Types

Joystick Z-Axis on Mac-based exacqVision Client

When using a joystick on Mac-based exacqVision Client software, Z-Axis operations do not work correctly. On an exacqVision Surveillance Keyboard (and most other devices), the joystick’s Z-Axis is mapped to the action of twisting the joystick, which is used to control zoom functions. On some keyboards, zoom functionality can be mapped to a programmable button.… Continue reading Joystick Z-Axis on Mac-based exacqVision Client

How can I find my server’s MAC address?

exacqVision licenses are generated based on the MAC address of the server. This document describes how to determine the MAC address of a computer. Licensed exacqVision server To find the MAC address of an existing, previously licensed exacqVision server, the simplest method is to run the exacqVision Desktop Client and click the Config button from the… Continue reading How can I find my server’s MAC address?