Tag: Login

Categories
Knowledge Support Support exacqVision Client exacqVision Server Categories

Setting the listed LDAP group on Exacq as the primary group for a specific user will not allow the user to log in

If you have an LDAP group that is listed on Exacq and set this group as the primary group for a specific user, this user will not be able to log in on Exacq Software.

The workaround for this issue:

  1. Setting another group as an admin for this user.
  2. Adding another group in which that user is a member.
  3. Adding this LDAP user to the ExacqVision users.

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Categories
Knowledge Support Support exacqVision Mobile Categories Products

Exacq Mobile 3, version 9.2 May Force Re-Login

Symptom:

Exacq Mobile 3, version 9.2, forces user to re-login to server.

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Problem:

If a mobile user is connected to an exacqVision Server that is on a non-default port (22609), when updating to 9.2 the information stored for that server will be reset. This includes the following:

  • Saved login credentials
  • History (Last used/Frequently used)
  • Security integration login tokens
  • Client-side views
  • Camera PTZ speed settings

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Solution:

This is a one-time issue. After re-logging into the server all new settings will persist. 

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Categories
Knowledge Support Support exacqVision Server Categories exacqVision Hardware Products

Changing the Automatic Login User in Linux (Legacy)

To change the automatic login user in Linux, complete the steps provided for your Linux version.

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Ubuntu 18.04 and higher

On systems built by Exacq with Ubuntu version 18.04 and higher, the ability to use the operating system to configure automatic logins has been removed as a security measure.

You may, however, utilize the Exacq Kiosk User software to create kiosk user accounts and select whether or not a kiosk user account will automatically login.

See also: Setting up the Kiosk User for ExacqVision Systems

Ubuntu 16.04

  1. Log out of the User account.
  2. Log in as an Admin.
  3. From the upper-right corner, click the computer icon from the menu bar.
  4. Select System Settings from the menu.
  5. In the Settings window that appears, select Users.
  6. Select Unlock. Enter the admin password when prompted.
  7. Highlight the user account you wish to automatically login.
  8. Toggle the Automatic Login switch for the user account.
  9. Close the User Accounts window.
  10. Restart the system to test the new automatic login.

Ubuntu 14.04

  1. Log out of the User account.
  2. Log in as an Admin.
  3. From the upper-left corner, open the Applications menu.
  4. Expand the System Tools option from the menu.
  5. Expand the Administration menu, then select User Accounts.
  6. Select Unlock. Enter the admin password when prompted.
  7. Highlight the user account you wish to automatically login.
  8. Toggle the Automatic Login switch for the user account.
  9. Close the User Accounts window.
  10. Restart the system to test the new automatic login.

Ubuntu 12.04

  1. Log out of the User account.
  2. Log in as an Admin.
  3. From the upper-left corner, open the Applications menu.
  4. Expand the System Tools option from the menu.
  5. Select System Settings.
  6. In the System Settings window, select User Accounts.
  7. Select Unlock. Enter the admin password when prompted.
  8. Highlight the user account you wish to automatically login.
  9. Toggle the Automatic Login switch for the user account.
  10. Close the User Accounts window.
  11. Restart the system to test the new automatic login.

Ubuntu 10.04

  1. Log out of the User account.
  2. Log in as an Admin.
  3. In the upper-left corner, select System from the menu bar.
  4. Select Administration from the menu.
  5. Select Login Screen from the menu.
  6. Select Unlock. Enter the admin password when prompted.
  7. Select Log In As and then select the desired user from the drop-down list.
  8. Click Close.
  9. Restart the system to test the new automatic login.

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