Description If multiple servers share the same IP but have different ports. ESM will remove additional servers with same IP, only using one of the servers. It should include all of these servers. <br> Tested version 4.9.23 <br> Platform All <br> Steps to reproduce Add multiple servers on ESM with same IP Address and different… Continue reading ESM needs to use port and address when building xdv for client
Tag: Level2
ONVIF Cameras May Stop Recording Motion
Issue Some ONVIF cameras report motion by means of a “pull-point” connection separate from the streaming video connection. If the camera unexpectedly closes the motion status connection, the server will retry the connection in order to reacquire motion status. When this happens, the corresponding server log messages will resemble:4/27/2020 02:59:38.464 AM onvifnvcPI Error http://172.19.232.75:80/onvif/subscribe_service: pull point socket exception.4/27/2020… Continue reading ONVIF Cameras May Stop Recording Motion
user-admin fails to update own username on Start system
Description A user-admin cannot successfully change their own name on a Start system. <br> Version Introduced 4.6.3.25895 May 11, 2011 <br> Platform All <br> Steps to reproduce On a system with a Start licenseCreate a ‘test’ user in the User Admin groupYour choice of name and passwordLogin to the system as the ‘test’ userChange your… Continue reading user-admin fails to update own username on Start system
exacqvision Server May Not Enable NTP Sync On Certain Onvif Cameras
Issue When exacqVision Server connects to an IP camera, it normally configures the camera with the IP address of an NTP time server, so that the camera will automatically keep time synchronized. Normally, cameras will then enable sync. However, some ONVIF cameras, such as Honeywell H3W2GR1 or Tyco Security Products Essential 4, do not automatically… Continue reading exacqvision Server May Not Enable NTP Sync On Certain Onvif Cameras
Enterprise user names length check on long names fails
Description Even though the default max user name length on Django base classes is set to 30, ESM code attempts to override it with a max length of 255. However, while actually trying to create user names longer than 30, ESM fails with the database save length check error. For example, this error can be… Continue reading Enterprise user names length check on long names fails
Panasonic Camera Motion May Be Ignored
Issue When iVMD analytic support was added in exacqVision Server version 20.03.0, it caused motion data to be ignored from older or non-iVMD camera models. Resulting in video not being recorded when using motion-based recording. <br> Workaround Use free-run recording or downgrade to exacqVision Server version 19.09 <br> Resolution Same for resolution 10pt <br> Version… Continue reading Panasonic Camera Motion May Be Ignored
“Can change password” should be locked as false for LDAP users
Description LDAP users (or LDAP administrators) have all the tools needed to administer their LDAP account credentials. We do not provide (or need to or want to provide) any tools to administer LDAP credentials. This evServer fix is a guard to block this setting in the xml. If config is sent to the server containing… Continue reading “Can change password” should be locked as false for LDAP users
Core crash on Start system when user changes their own username
Description Core crash on Start system when user changes their own username. This was seen in a unit test. It has not been seen from an evClient. <br> Version introduced 8.6.0 <br> Platform All <br> Steps to reproduce Apply a Start license to your systemLogin as a user with FullAdmin or UserAdmin privileges.Change your own username. <br> Expected result… Continue reading Core crash on Start system when user changes their own username
Removing exacqVision Server Dependency from RTSP Server Integration (Windows Only)
Issue This article applies only to the stand alone RTSP Server Integration not the built-in RTSP support available in exacqVision Server version 19.12 and higher. The original stand-alone RTSP Server has the exacqVision Server listed as one of its dependencies. This causes scripts to fail and has been observed to prevent the following: Failover/Failback Silent Install Remote… Continue reading Removing exacqVision Server Dependency from RTSP Server Integration (Windows Only)
Kantech Integration Not Getting All Relay Events
Issue Large Kantech integration was failing to get relay events from all zones. <br> Workaround None <br> Resolution Kantechpi polls devices by identifier and had a limit of 1600 devices. This is an arbitrary limit and has now been doubled to support 3200 devices. <br> Version Affected exacqVision Server 19.09 and lower <br> Version Fixed… Continue reading Kantech Integration Not Getting All Relay Events