Tag: KB-00439-439-210211

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Locating Server and Client Crash Dump Files

ExacqVision Server crash dumps can be found in the server log folder, typically C:\Program Files\exacqVision\Server\logs. The location of ExacqVision Client crash dump files varies based on the operating system. <br>

Windows Vista SP 1, Win 7, Win 8, Win 10, Win 11

  1. Click Start.
  2. Type %APPDATA%\edvrclient\logs and press Enter.
  3. Look for entries with a .DMP extension.

Windows XP

  1. Click Start and select Run.
  2. Type drwtsn32 and press Enter.
  3. Find the log file path (normally C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson).
  4. Copy and paste the path into the Run window and click OK (not shown)

MacOS

  1. Select the Go menu.
  2. Select Go To Folder.
  3. Type /Users/“Username”/Library/Logs/DiagnosticReports/. (In versions 10.4 and 10.5, replace DiagnosticReports with CrashReporter.)
  4. Click Go.