Description Prior to the release of Cloudvue version 23.9 the error message “”Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif’” could appear when trying to add cameras to a Cloudvue Gateway. This will be fixed with the release of 23.9.x. Products Steps to Reproduce Add a new camera either by scanning or by IP. Expected Results Camera adds… Continue reading Correcting Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif
Tag: Hikvision
Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif
Description Prior to the release of Cloudvue version 23.9 the error message “”Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif’” could appear when trying to add cameras to a Cloudvue Gateway. This will be fixed with the release of 23.9. Products Steps to Reproduce Add a new camera either by scanning or by IP. Expected Results Camera adds… Continue reading Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif
Motion Detection Fails on HikVision DS-6716HUHI-K Encoder
Description The HikVision DS-6716HUHI-K encoder fails to record when set to motion detection recording schedule in exacqVision. Note: This device has been deprecated by the manufacturer. Product Steps to Reproduce Expected Results Motion is detected and video is recorded Actual Results Motion is not detected and video is not recorded Solution We have found that… Continue reading Motion Detection Fails on HikVision DS-6716HUHI-K Encoder
Unable to Add Hikvision Camera to Cloudvue Gateway
Description While older Hikvision cameras can be added as model specific newer models do not have individual API integrations and must be added using ONVIF. Before scanning or adding the camera in Cloudvue or Cloudvue Local the following items must be configured within the camera web interface on each camera. Product Solution RTSP Authentication ONVIF… Continue reading Unable to Add Hikvision Camera to Cloudvue Gateway
No motion detection on the bottom when changing to the corridor mode for the HikVision cameras
When changing the windows for the HikVision cameras to the corridor mode, it will not trigger the motion on the bottom because it’s not supported by Exacq yet. This feature will be supported on the ExacqVision Server version 22.03.
E-Series/Hikvision: Unable to disable primary stream or enable Audio Input
Description Cannot disable/enable Primary Stream or enable Audio input. <br> Version Introduced r102253 <br> Platform All <br> Steps to reproduce Add E-series encoder or Hikvision camera and attempt to disable or re-enable primary stream.Add E-series encoder or Hikvision camera and attempt to enable Audio stream. <br> Expected result Enable and disable should do as advertised.… Continue reading E-Series/Hikvision: Unable to disable primary stream or enable Audio Input
IP Plugin Overrides
The standard form for exacqVision camera addresses is as follows: {host}{?parameter_1=value_1}…{?parameter_n=value_n}{#override_1=value_1}…{#override_n=value_n} <br><br> Overrides PluginOptionUsageACTitransport=httpHTTP stream support for legacy platforms and user dataACTitransport=rtspRTSP stream with separate metadata socket for motion/input trigger/video loss/etc.Axiszoom=configBy default zoom only cameras support.Axiszoom=operationForce zoom only operation and controls as part of PTZ and live view.Axisblocksize=offOn by default, but could turn off blocksize… Continue reading IP Plugin Overrides