Correcting Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif

Description Prior  to the release of Cloudvue version 23.9 the error message “”Error:  Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif’” could appear  when trying to add cameras to a Cloudvue Gateway. This will be fixed with the release of 23.9.x. Products  Steps to Reproduce  Add a new camera either by scanning or by IP. Expected Results  Camera adds… Continue reading Correcting Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif

Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif

Description Prior to the release of Cloudvue version 23.9 the error message “”Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif’” could appear when trying to add cameras to a Cloudvue Gateway. This will be fixed with the release of 23.9. Products  Steps to Reproduce  Add a new camera either by scanning or by IP. Expected Results  Camera adds… Continue reading Error: Cannot find module ‘@jci-Internal/acvs-cloudvue-onvif

Motion Detection Fails on HikVision DS-6716HUHI-K Encoder

Description The HikVision DS-6716HUHI-K encoder fails to record when set to motion detection recording schedule in exacqVision. Note: This device has been deprecated by the manufacturer. Product  Steps to Reproduce  Expected Results  Motion is detected and video is recorded Actual Results  Motion is not detected and video is not recorded Solution We have found that… Continue reading Motion Detection Fails on HikVision DS-6716HUHI-K Encoder

Unable to Add Hikvision Camera to Cloudvue Gateway

Description  While older Hikvision cameras can be added as model specific newer models do not have individual API integrations and must be added using ONVIF.   Before scanning or adding the camera in Cloudvue or Cloudvue Local the following items must be configured within the camera web interface on each camera.  Product  Solution RTSP Authentication ONVIF… Continue reading Unable to Add Hikvision Camera to Cloudvue Gateway

No motion detection on the bottom when changing to the corridor mode for the HikVision cameras

When changing the windows for the HikVision cameras to the corridor mode, it will not trigger the motion on the bottom because it’s not supported by Exacq yet. This feature will be supported on the ExacqVision Server version 22.03.

E-Series/Hikvision: Unable to disable primary stream or enable Audio Input

Description Cannot disable/enable Primary Stream or enable Audio input. <br> Version Introduced r102253 <br> Platform All <br> Steps to reproduce Add E-series encoder or Hikvision camera and attempt to disable or re-enable primary stream.Add E-series encoder or Hikvision camera and attempt to enable Audio stream. <br> Expected result Enable and disable should do as advertised.… Continue reading E-Series/Hikvision: Unable to disable primary stream or enable Audio Input

IP Plugin Overrides

The standard form for exacqVision camera addresses is as follows: {host}{?parameter_1=value_1}…{?parameter_n=value_n}{#override_1=value_1}…{#override_n=value_n} <br><br> Overrides PluginOptionUsageACTitransport=httpHTTP stream support for legacy platforms and user dataACTitransport=rtspRTSP stream with separate metadata socket for motion/input trigger/video loss/etc.Axiszoom=configBy default zoom only cameras support.Axiszoom=operationForce zoom only operation and controls as part of PTZ and live view.Axisblocksize=offOn by default, but could turn off blocksize… Continue reading IP Plugin Overrides