Tag: Guest

Highpoint RAID Troubleshooting (Legacy)

For troubleshooting information, see the attached PDF.The following exacqVision models were manufactured with Highpoint RAID controllers from 2007 to 2009: <br> To determine whether your system contains a Highpoint RAID controller, look at the RAID BIOS screen that appears when the system is first started (before the operating system starts). <br>

Temporary File Location

The ExacqVision Client creates temporary files to locally store searched  audio, video, and exported files. Temporary files are created in a directory specified by an environment variable. The following environment  variables are searched in order to determine the path: TEMPDIR, TMP, TEMP,  USERPROFILE. On systems built after May 2018, these environmental variables usually point to… Continue reading Temporary File Location

Validating ExacqVision Video (also known as Watermarking or Authentication)

The validation standard used in ExacqVision is known as HMAC, for Hashed Message Authentication Code, and uses a cryptographic hash and secret cryptographic key. HMAC is used by ExacqVision to verify the integrity of exported video. The ExacqVision Client software calculates and writes out the message authentication code (MAC) during file export. The ExacqVision ePlayer… Continue reading Validating ExacqVision Video (also known as Watermarking or Authentication)

Disabling Aero in Windows Vista (Aero causes OSD to have bars behind it in exacqVision software)

To disable Aero, complete the following steps in Windows Vista: <br> Click Start, and then select Control Panel.Click Appearance and Personalization.Under Personalization, click Change the Color Scheme.In the Appearance Settings dialog, click Windows Vista BasicClick OK. <br>

Get the Monitor Size (resolution) Back for Linux Sy stems

The monitor can get stuck in 640*480 mode if the system is booted with no monitor connected. To get the monitor size back for Linux systems, complete the following steps after opening Terminal: Type cd /etc/X11Type sudo mv xorg.conf xorg.bak.confRestart the system with a monitor attached. <br>

Disabling a Drive via XML (Windows)

To disable a drive in a Windows exacqVision Server via XML, complete the following steps: <br> Before editing any configuration files directly, stop your exacqVision Server. Open Control Panel and then the Administrative tools (you might have to select Classic View to see the option).Open the Services link and find exacqVision Server. Right-click and select… Continue reading Disabling a Drive via XML (Windows)

Changing the Default Export Location

On a Windows-based Exacq NVR, video exported from the exacqVision Client is saved by default to the “exacqVision Files” directory in Documents for the current Windows user. A Windows user logged as a Kiosk user, or logged in to a restricted operating system account cannot select a different directory when saving the exported file, but Windows… Continue reading Changing the Default Export Location

Camera Time Stamp Off by Years

Some cameras, particularly AXIS and Sony models, display an OSD date with an incorrect year. The time and date of the camera might be set to GMT and the Windows time is correct on the server, yet the OSD on the screen shows something like March 2, 2001. <br> This is usually a result of… Continue reading Camera Time Stamp Off by Years