Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.

If the red X appears over the cursor, the window is too close to the edge of the image. Additionally, if you cannot digitally pan or tilt after zooming, the pan/tilt speed might be too high. The speed setting is the number of pixels to move in the image. Click the PTZ Control button on… Continue reading Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.

What types of microphones are compatible with the ExacqVision Hybrid NVR?

When using the audio input terminals on the rear of an ExacqVision Hybrid NVR, you will need a microphone with a a pre-amplifier capable of producing a line level output that can be connected directly to the ExacqVision audio terminal inputs. If using a mic level output microphone, you will need a mic pre-amp to… Continue reading What types of microphones are compatible with the ExacqVision Hybrid NVR?

Who manufactures Exacq video capture boards?

Exacq designs and manufactures its own video capture boards. Current tDVR capture board models are manufactured in Canada. Previous eDVR and sDVR capture boards, no longer manufactured, were designed by Exacq. Portions of the manufacturing process were performed by a contract manufacturer. <br>

How can I find my server’s MAC address?

exacqVision licenses are generated based on the MAC address of the server. This document describes how to determine the MAC address of a computer. Licensed exacqVision server To find the MAC address of an existing, previously licensed exacqVision server, the simplest method is to run the exacqVision Desktop Client and click the Config button from the… Continue reading How can I find my server’s MAC address?

When I use a web browser to view the video from the exacqVision Web Server, do I need to install any additional software or applets?

No. The exacqVision Web Server transcodes video into a JPEG that can be viewed by any modern web browser. This allows anybody to use the Web Server without downloading or installing additional software. <br>

Can ExacqVision Server run on Linux?

Yes, ExacqVision Server has been tested on the following: Ubuntu 22.04 (64-bit)Ubuntu 20.04 (64-bit)Ubuntu 18.04 (64-bit)Ubuntu 16.04 (64-bit)Ubuntu 14.04 (64-bit or 32-bit with PAE1)Ubuntu 12.04 (32-bit with PAE1)2Ubuntu 10.04 (32-bit with PAE1)2 Version numbers are listed as YY.MM. ExacqVision supports Ubuntu LTS releases only. Canonical provides LTS releases every two years. Long Term Support (LTS)… Continue reading Can ExacqVision Server run on Linux?

Can the exacqVision Client run with Windows Aero (Vista)?

Yes. However, video display operations will not be accelerated. Changing the color scheme to Windows Vista Basic can restore overlay and offscreen functionality. Switching to the Vista Basic theme: Right-click on the Desktop and click ‘Personalize.’Click ‘Window Color and Appearance.’Click the ‘Open classic appearance properties for more color options’ link.Select ‘Windows Vista Basic,’ then click… Continue reading Can the exacqVision Client run with Windows Aero (Vista)?

Does ExacqVision work with 64-bit Windows?

ExacqVision Server software has supported 64-bit Windows since Server version 6.4. sDVR and tDVR analog capture board installers for 64-bit Windows ExacqVision Hybrid systems are also available. For a list of currently supported operating systems, refer to the software product pages on Exacq.com, then click ‘System Requirements.’ <br>