Tag: G-Series Micro

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Video Library Documentation Quick Start Guides Installation Highlighted Video Guides Youtube Video Library Categories Products exacqVision Hardware

exacqVision G-Series Micro Quick Start Video

exacqVision G-Series Micro Quick Start Video
The G-Series Micro provides an exacqVision solution in an ultra-small form factor for customers who wish to leverage a smaller system design or in space-constrained locations such as retail shops, restaurants, banks, and small offices. Follow along for installation and setup.<br><br> Chapters:<br> 00:00 Intro<br> 00:22 Unboxing<br> 01:07 Specifications<br> 02:09 VESA Mount<br> 03:17 Setup<br> 04:30 Licensing<br>
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Knowledge Support Support Categories Products exacqVision Hardware

Re-image fails on Linux G-Series Micro units above Ubuntu version 18.04

exacqVision G-Series Micro units may fail to write Exacq’s custom image of Ubuntu OS versions back to drive if the version is above Ubuntu 18.04 LTS.

Product

G-Series Micro

Steps to Reproduce

  1. Re-image a G-Series Micro Unit to an Ubuntu OS image above 18.04 LTS

Expected Results

The sysprep process should not fail

Actual Results

The sysprep process fails

Solution

  1. Re-image to Ubuntu 18.04 LTS from sysprep USB key instead of using 20.04 LTS or 22.04 LTS image.
  2. Run the following commands to step up in OS versions:
    sudo apt update
    sudo apt upgrade
    sudo apt dist-upgrade
    sudo apt autoremove
    sudo do-release-upgrade -f DistUpgradeViewGtk3

<br>

Reference: AES-737

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Knowledge Support Support Categories Products exacqVision Hardware Uncategorized

Factory resetting the bios for G-Series Micro

IMPORTANT: This article reflects G-Series Micros built prior to mid-2024.

To factory reset the bios for G-Series Micro, you need to follow these steps:-

1-Unplug power cable from the Unit

2-Remove the 4x Phillips Chassis screws

3-Remove bottom and top cover

4-Remove the RAM stick

5-Plug in power cable (should turn on automatically), and Wait ~10 seconds

6-Unplug power cable

7-Assemble back the RAM stick

8-Carefully unplug the RTC Battery from the 2pin connector

9-Plug power cable (should turn on automatically)

10-Shutdown the PC

11-Unplug the power cable

12-Plug the RTC Battery back in

13-Plug Power cable

BIOS settings should be reset to defaults now

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User Guides Documentation Categories Products exacqVision Hardware

G-Series Micro

G-Series-Micro-2.pdf
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Documentation Data Sheets Categories exacqVision Hardware Products

exacqVision G-Series Micro Network Video Recorder

G-Series-Micro-1.pdf
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Documentation Data Sheets exacqVision Client Categories Products

exacqVision G-Series Micro Network Video Recorder

G-Series-Micro.pdf