Tag: FAQ

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Knowledge Support Support exacqVision Hardware

LSI Storage Authority (LSA) Internal FAQ

Title

LSI Storage Authority (LSA) Internal FAQ

Description

The LSI Storage Authority (LSA) is a web-based application that enables you to monitor, maintain, troubleshoot, and configure the Broadcom® MegaRAID products.  This is a repository of links, documents and questions pertaining to LSI Storage Authority “LSA” software.

** Intended For Internal Use Only **

Product

  • MegaRAID
  • LSI Storage Authority (LSA)

Knowledge Base Articles

  • #10521
    		• Creating a MegaRAID Virtual Drive Using LSA (LSI Storage Authority)
  • #10513
    		• Deleting a MegaRAID Virtual Drive Using LSA (LSI Storage Authority)
  • #10681
    		• Expanding a MegaRAID Virtual Drives Capacity using LSA  – Empty Slots Available
  • #10632
    		• Import or Clear Foreign Configurations Using LSA (LSI Storage Authority)
  • #7255
    		• Installation Screenshots LSA (LSI Storage Authority) – Windows
  • #10624
    		• Managing Physical Drives using LSA (LSI Storage Authority)
  • #11088
    		• MegaRAID Definitions and Drive States
  • #9993
    		• Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Linux
  • #7236
    		• Replacing MegaRAID Storage Manager (MSM) With LSI Storage Authority (LSA) – Windows
  • #10606
    		• Resizing a Partition on Ubuntu Linux
  • #10667
    		• Resizing a Partition on Microsoft Windows
  • #10544 
    		• Silencing a MegaRAID Alarm Using LSA (LSI Storage Authority)

    Documents

    LSA-LSI-Storage-Authority-Software-User-Guide-v2.2-November-11-2021.pdf
    Categories
    Knowledge Support Support exacqVision Mobile Categories Products

    Native Decoding in Exacq Mobile 3

    About Native Decoding

    The 3.12 release of the Exacq Mobile 3 app added the ability to decode native video from a camera streaming in JPEG or H.264 format.

    <br>

    Support

    Native JPEG decoding is supported on all platforms and devices that the Exacq Mobile 3 app runs on, including the web browser.

    Native H.264 decoding requires the Exacq Mobile 3 app to be installed on an iOS Android device.

    The Exacq Mobile 3 app can decode H.264 constrained baseline profile up to Level 5.2 (4096×2304) video. Support for more profiles and resolutions could be implemented in the future, but there is currently no timeline for implementation.

    <br>

    Method

    The Exacq Mobile 3 app will attempt to decode native video from a camera if the following conditions are met:

    1. Both the camera and the device support the same native format (H.264 or JPEG).
    2. The image quality setting on the mobile app is at least 70% of the image quality on the camera.
    3. The height of the video panel on the mobile app is at least 45% of the height of the native image.
    4. The width of the video panel on the mobile app is at least 45% of the height of the native image.

    <br>

    When streaming H.264 video, the Exacq Mobile 3 app will revert to transcoded video if performance issues arise. For example, if the device running the Exacq Mobile 3 app is unable to decode H.264 video fast enough to keep up with the incoming video, the video will then be transcoded.

    <br>

    FAQs

    Q: How can I tell whether the app is decoding native video?

    A: There is no indication within the Exacq Mobile 3 app that native video is being decoded. However, when native video is being decoded on the app, the CPU usage from the evws-backend process will be lower than that of an evws-backend process that is providing transcoded video.

    <br>

    Categories
    Knowledge Support Support Categories Products exacqVision Hardware

    Top 10 Illustra Camera Questions

    1. What is the default IP address and credentials?
      192.168.1.168, admin/admin
    2. Unable to adjust Zoom on Camera?
      Windows XP/7 and IE7/8/9/10/11
      Clean IE cache
      Add IP to Trusted site
      Java Settings , lower security to Medium
      Add IP to Compatibility View
      Make sure to install active X and accept java when prompted
    3. Camera picture Off set on Illustra 200/210/600/610
      Add IP address to compatibility view
    4. Zoom not working after JAVA 8 upgrade
      At this point JAVA8 need to be uninstall and reinstall JAVA7 latest version
    5. Illustra 400 Box camera alarm input setup
      Using hardwire contact to trigger an Alarm

      To trigger the Illustra 400 alarm contact using hardwire connection you need to:
      • Browse under Setup/ Application/ Events
      • Create an Event and enable Digital Input under Trigger
      • Hit Submit to save the changes
      • Short DCo & ALMi if set for Normally open (default)
    6. ADCI600-M111 or ADCI610-M111 not connecting with HDVR
      If you need to connect the compact mini dome camera models ADCI600-M111 or ADCI610-M111 to the HDVR v2.2 or higher, make sure to

      Under SETUP -MAINTENANCE – API/ONVIF, uncheck “Enable ONVIF Authentication.” Otherwise, you risk to have the camera not connecting or drop out from the HDVR.
    7. No Composite Video out on Illustra 600/610
      The Illustra 600/610 cameras have a Composite video out. But is defaulted to OFF in the web menu.

      Under IMAGE/CODEC  turn TVout Stream to ON
    8. No video on Internet Explorer 9 and Quicktime is already installed illustra 625
      • Add the camera in the trusted sites.
      • Open quicktime and go to edit – preferences – quicktime preferences, change from Auto to Custom 554.
      • Select advanced tab
      • Under streaming and transport setup, change to Custom
      • Change the Transport to UDP port ID 554
      • Note: IE in 64 bit is not supported. Only IE 32 bit will work. So far IE8, 9 and 10 have worked
    9. PoE Specifications
      AD IP Camera specs:
      • PoE = 9W (INDOOR)
      • PoE+ = 23W (OUTDOOR)
        PoE Specs:
      • PoE can provide long cable runs e.g., 100 m (330 ft) and deliver 12 W of power.
      • PoE+ provides even more power,  25 W of power.
      • Injects power onto the Ethernet segment (44-57 VDC)
      • The distance may vary depending on the type of cable used, ex: CAT5 vs CAT6.
    10. RTSP Command
      Video Edge ADCIPEXX Primary Video rtsp://192.168.1.168/camera.stm

      illustra 400 Primary Video rtsp://192.168.1.168:554/live1.sdp Secondary Video rtsp://192.168.1.168:554/live2.sdp

      illustra 210/600/610 Primary Audio/video: rtsp://192.168.1.168:7778/primarystream, Primary Video: rtsp://192.168.1.168:7779/primarystream, Secondary Audio/Video: rtsp://192.168.1.168:7780/secondarystream, Secondary Video: rtsp://192.168.1.168:7781/secondarystream Audio: rtsp://192.168.1.168:7777/audio

      illustra 600-M/610-M Compact Primary A/V stream: rtsp://192.168.1.168:554/ufirststream ,  Second A/V stream: rtsp://192.168.1.168:554/usecondstream
    Categories
    Knowledge Support Support exacqVision Server Categories Products

    Example Network Diagram for Multi-NIC Systems

    Best practice for servers with more than one NIC includes isolating camera traffic to a separate scheme. This practice not only isolates camera bandwidth consumption from other network traffic, but also adds an additional layer of security to prevent workstation users from accessing cameras and video streams directly.

    Whether using separate network switches or creating a VLAN on shared switches, the concept is the same.

    <br>

    IMPORTANT: DO NOT place both NICs within the same subnet. This is a poor network practice that WILL cause communication problems. Administrators that wish to attempt utilizing more than one NIC within a single subnet for redundancy or transfer speeds must configure NIC bonding/teaming. This is only recommended for systems with more than two NICs so that cameras may continue to be isolated from other network traffic.
    See also:

    <br>

    External Connectivity

    For administrators seeking to connect from outside the local network, across a WAN or MAN, see also:
    Remote exacqVision Connection Diagrams

    <br><br>

    Categories
    Knowledge Support Support exacqVision Server Categories Products

    Does ExacqVision support virtual servers?

    You may choose to install ExacqVision on your own Virtual Machine (VM) image. Please click on the System Requirements link on the ExacqVision Professional product page for details on recommended operating systems and system resources.

    Note: We support ExacqVision software and it’s operation to the extent of our application. Exacq cannot support the deployment or installation of a customer’s VM. Configuring and troubleshooting the VM appliance, VM manager, or VM storage is outside this scope.

    Exacq no longer provides OVA files. OVA files are Open Virtual Appliance files that can be used by virtualization platforms, such as VMware and VirtualBox.

    Categories
    Knowledge Support Support exacqVision Client Categories Products

    Is my exacqVision Client software backward compatible?

    In most cases, yes. Exacq strives to make the client software backward compatible. However, we recommend that you upgrade your client because newer versions have additional features, bug fixes, and enhancements. Older versions usually function correctly, but they most likely do not offer all the current exacqVision client features.

    <br>

    Is-my-exacqVision-Client-software-backward-compatible.pdf