How to Use Debug View with PS files

Description  DebugView is a tool that can be used to collect more data from PS files in cases where we are missing data from streams or exhibiting issues with exported files. <br> Product  DebugView can be found at:https://learn.microsoft.com/en-us/sysinternals/downloads/debugview <br> Steps to Use DebugView  Once you have exported the PS file from a server you can… Continue reading How to Use Debug View with PS files

Video Codecs vs Video Containers

CodecsCodec is a term that combines compression and decompression. Transmitting video streams or storing video files in a compressed format to save bandwidth and storage capacity requires one algorithm to compress the video and another to decompress it at the system receiving the stream or playing the file. Containers Containers are just that, a container… Continue reading Video Codecs vs Video Containers

CD/DVD Recorders and Disc Types

Many users have moved to transporting files via portable USB devices or cloud services. CD/DVDs are still often desired by those working with legal evidence or those in insurance and law enforcement due to their low cost and ability to be mailed or stored in flat file folders. Users with systems that do not have… Continue reading CD/DVD Recorders and Disc Types

How To Crop Exported Video for Privacy

Support for cropping exported video was added in ExacqVision Desktop Client 7.8. The following steps require Client 7.8 or higher. If video is exported that contains some relevant content but also contains content that should not be distributed due to privacy concerns, it is possible to crop the exported video to specific dimensions that will… Continue reading How To Crop Exported Video for Privacy

Export File Types

Gain a deeper understanding of the benefits each of the many export file types available from ExacqVision provides you. If an incident occurs and you need to share recordings with your management, a legal representative, law enforcement, or others… knowing which file type provides the protections or data needed, and that they can review is… Continue reading Export File Types

Multiple USB Folders Present When Exporting in exacqVision

Description When exporting on a Linux based system to a USB key it has been observed that more than one folder for your device can be present.  Product  Steps to Reproduce  Expected Results  Actual Results  Solution Note: If you have multiple USB device folders and choose the wrong one to export the data, you will encounter… Continue reading Multiple USB Folders Present When Exporting in exacqVision

How to export a list of Server MACs and Licenses

For enterprise installations with many servers, a single .CSV file with all Server MAC addresses and license keys can be generated by ExacqVision. This file can be imported and applied to all the servers for bulk license updating or used for checking/ordering license changes and SSA extensions. From Configuration mode, on the Systems page, click… Continue reading How to export a list of Server MACs and Licenses