Updating exacqVision S-Series in Response to Heartbleed Threat

In April 2014 a Security Advisory was issued by the OpenSSL project notifying the public of a serious vulnerability in the encryption software used by a large number of companies. (For detailed information, visit http://heartbleed.com/.) Exacq Technologies took immediate action to assess how its products might be affected by this vulnerability. <br> The exacqVision S-Series uses… Continue reading Updating exacqVision S-Series in Response to Heartbleed Threat

LED lights on USB DIO box

A USB DIO box contains red and green LED lights that indicate various conditions:<br> Solid red: system startupFlashing red: errorSolid green: actively communicating with server or other applicationFlashing green: driver loadedIf the green light does not stop flashing, the server is not communicating for some reason. Restart the server or the exacqVision Server service if this occurs.<br>

Stopping and Starting the ExacqVision Server Service

In the event that you need to restart the ExacqVision Server service due to an operating system error or manual change to configuration files, the following steps should be taken:<br> Windows Services 11, 10, 7 Windows Services Vista, XP Windows CLI Linux (Ubuntu) <br>

Using the Exacq Software Updates Packaging Utility

Title Using the Exacq Software Updates Packaging Utility Description  Systems which are not connected to the internet can be updated using the exacqVision Software Updates Packaging Utility in conjunction with exacqVision Enterprise Manager to deploy software updates (Server, Client and Web Service) throughout the VMS infrastructure.   Solution  Creating the Updates Package  Access the Software Updates Packaging… Continue reading Using the Exacq Software Updates Packaging Utility

Axis Motion Recording on PTZ Movement

To enable motion based recording on an Axis device during PTZ movement, complete the following steps: <br> On the Axis camera’s web page, configure a recipient for the event. The Type should be TCP; the IP address should be the address of the exacqVision server; the port can be any open port. <br> Configure the… Continue reading Axis Motion Recording on PTZ Movement

Remote Updates Fail on Windows-based exacqVision Servers

On some Windows-based exacqVision servers with exacqVision software earlier than version 5.8, remote updates can fail if the system time changed between the time the system was started and the time the remote update is initiated. <br> To work around this issue, stop and restart the exacqVision Server service, and then immediately initiate the remote… Continue reading Remote Updates Fail on Windows-based exacqVision Servers

Upgrading to exacqVision Server 5.10 on S-Series Systems

The exacqVision Server version 5.10 Linux installer requires additional library packages (libnspr4-0d and libnss3-1d) that are not included on S-Series systems manufactured before December 2013. To avoid a failure when upgrading to version 5.10, complete the following steps. <br> NOTE: These steps are required ONLY for exacqVision S-Series systems.<br> Systems with Internet Access Install the required… Continue reading Upgrading to exacqVision Server 5.10 on S-Series Systems

exacqVision Client and Server version 5.10 and Later Cannot be Installed on Ubuntu 6.06

Beginning with version 5.10, exacqVision Client and exacqVision Server cannot be installed on Ubuntu 6.06. An error message will appear during installation indicating that “Dependency is not satisfiable.”<br>

Set iSCSI Storage to Start Before ExacqVision Server in Windows

If you are recording video to an iSCSI target in Windows, it is important to ensure the iSCSI device is available in the operating system before the ExacqVision Server starts. Please follow the instructions from the Microsoft iSCSI Software Initiator Version 2.x Users Guide: Note: The following information was written and published by Microsoft Corporation,… Continue reading Set iSCSI Storage to Start Before ExacqVision Server in Windows

How do I apply a license to an exacqVision Server?

Only one license key may be applied on each system at a time. This license key includes information on the number of licensed IP Cameras the system is permitted to use as well as the specific system it is assigned to. For information on increasing your licensed number of cameras or changing your license level,… Continue reading How do I apply a license to an exacqVision Server?