Tag: exacqVision Server

Email Notification for “No Recording” event may not contain source name

Issue Emails for a “No Recording” event do not contain the source name, but instead say “Unknown”. <br> Workaround None <br> Version Affected  exacqVision Server 9.2.0 – 19.06 <br> Version Fixed exacqVision Server 19.09 <br>

How to Enable Edge Storage on Axis Cameras

The instructions below differ based on the firmware versions on your Axis cameras. Please check your camera’s firmware version prior to continuing. <br> Edge Storage recording is currently supported for recording based on motion events. Setting the camera(s) to continuous recording may produce unpredictable results. <br> Adding the camera to exacqVision: When adding your camera(s)… Continue reading How to Enable Edge Storage on Axis Cameras

Hard Drive Self-Test Broken On Older Linux Systems with 9.2

Symptom: When clicking the ‘Self-Test’ button for hard drives, nothing happens. <br> Problem: Introduced in exacqVision Server 9.2.1, a code change broke the self-test functionality for older Linux systems that do not have Smartctl installed.  Smartctl is not listed in the ‘Version Information’ panel on the ‘System Information’ page of the client.  <br> Solution: Option… Continue reading Hard Drive Self-Test Broken On Older Linux Systems with 9.2

NotifyPI fails with cURL error 55

Symptom: Email notifications fail to be received.  <br> Problem: Server logs resemble: 15/12/2016 2:54:54 PM NotifyPI Warning Profile Description: Playground. Notification attempt return code= 55 15/12/2016 2:54:54 PM NotifyPI Verbose curl: (55) MAIL failed: 530 15/12/2016 2:54:54 PM NotifyPI Error Failed to send notification using profile Playground. This message will be retried This is caused… Continue reading NotifyPI fails with cURL error 55

Camera-to-Recorder HTTPS Connections

exacqVision supports connecting to many cameras using HTTPS. Depending on the camera firmware capabilities and the device type plugin used in exacqVision the level of encryption provided may vary. Using the IP Camera Integration Database, you may choose to filter the displayed results by devices which support SSL (HTTPS). <br> Connecting with HTTPS When adding… Continue reading Camera-to-Recorder HTTPS Connections

Example Network Diagram for Multi-NIC Systems

Best practice for servers with more than one NIC includes isolating camera traffic to a separate scheme. This practice not only isolates camera bandwidth consumption from other network traffic, but also adds an additional layer of security to prevent workstation users from accessing cameras and video streams directly. Whether using separate network switches or creating… Continue reading Example Network Diagram for Multi-NIC Systems

ESM API exacqVision Server License Filter by isCurrent does not work

Description https://tyc100.exacq.net/api/servers/tyc100er1249023085/licenses/?isCurrent=True When using the above API, the isCurrent filter does not properly filter out the old licenses. A similar filter works on the generic API for all servers. https://tyc100.exacq.net/api/servers/licenses/?server=tyc100er1249023085&isCurrent=True <br> Version Introduced 4.1.7.95208<br> Platform All Platforms <br> Steps to reproduce Verify that the link:https://tyc100.exacq.net/api/servers/tyc100er1249023085/licenses/?isCurrent=True only returns licenses with isCurrent field set to true<br> Expected… Continue reading ESM API exacqVision Server License Filter by isCurrent does not work