How To Configure The Exacqvision Client To Prompt For Credentials Whenever Launched
The “Always prompt for credentials” option requires you to enter a username and password every time you start the exacqVision client.
Product
exacqVision Client
Select the Always prompt for credentials for the server(s) on the Add Systems Page.See the Manually adding a system section of the exacqVision Client User Manual for additional information.
When changing the windows for the HikVision cameras to the corridor mode, it will not trigger the motion on the bottom because it’s not supported by Exacq yet.
This feature will be supported on the ExacqVision Server version 22.03.
If you have an LDAP group that is listed on Exacq and set this group as the primary group for a specific user, this user will not be able to log in on Exacq Software.
The workaround for this issue:
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After updating to 20.12 or 21.03 the relays don’t work for Axis A8004-VE
Will be backpatched in 21.09, currently there is a DEV Build 21.06.107
exacqVision Server 6.2 to 7.2.3
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ONVIF PTZ camera with two streams may display as two different cameras even if “Manage all streams as quality” is checked. This is because the XML is reporting the secondary context as being an independent PTZ which is something generally used for fisheyes where PTZing one stream doesn’t PTZ the other streams.
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No workaround
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Update exacqVision Server to 7.4.0
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exacqVision Server 9.8
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When a file “C:\Program” exists, the Windows Service Control Manager (SCM) will fail to start the exacqVisionServer service.
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Perform the following steps:
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Update to exacqVision Server 19.03.0 or higher
Beginning with exacqVision Server 9.8.x, enabling or disabling exacqVision core dumps may be performed as follows:
To Enable:
sudo touch /usr/local/exacq/server/enabledumps SYSMGMTPI: enabled core dumps
To Disable:
SYSMGMTPI: disabled core dumps Core dump files in the blob folder caused the client to stall when attempting to export settings with map graphics (refer to #d17724 & #3496). Server >= 9.9.16 relocates core dump files to the logs folder (refer to #d17742). Now, it’s consistent with Windows, which is easier to remember anyway.
exacqVision Virtual Appliance and Ubuntu 10.04 are only supported starting with 19.05.17 trunk server.
M-Series does not support Core Dumps.
WARNING – If the OS partition is low on space (< 100 MB free), LogPI will probably delete all core dump files before you have a chance to use them, so recommended that you first ensure there’s multiple GB free on OS partition first, just to be safe.
If you need to enable core dumps on systems running older server or OS versions, you should be able to:
exacqVision Server service fails to start with Error 1053: The service did not respond in a timely fashion.
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Windows Server 2008 does not include Windows PowerShell which is required on exacqVision Server versions 9.8 or higher.
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Option 1: Stay at exacqVision Server 9.4
Option 2: Upgrade the operating system to a supported version. See the system requirements for Enterprise: https://www.exacq.com/products/enterprise/ and for Professional: https://www.exacq.com/products/professional/.
When exacqVision Server connects to an IP camera, it normally configures the camera with the IP address of an NTP time server, so that the camera will automatically keep time synchronized. Normally, cameras will then enable sync.
However, some ONVIF cameras, such as Honeywell H3W2GR1 or Tyco Security Products Essential 4, do not automatically enable sync. As a result, video timestamps may inadvertently drift.
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Check the camera’s web interface, to verify whether NTP sync has been enabled, and if not, to manually enable it.
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Beginning with 20.03.118, exacqVision Server now enables NTP sync as a precaution.
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exacqVision Server version lower than 20.03.118
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20.03.118
To install a replacement drive in an exacqVision system with an LSI 3ware RAID array, complete the following steps.
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NOTE: This procedure requires a Phillips-head screwdriver and approximately 20 minutes to complete.
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If applicable, close the exacqVision Client software, log out of the operating system user account, and log in as an administrator. To log out in Windows, click Start and then Log Off; to log out in Linux, click the power icon and then Yes. Then select the administrator account and enter the admin password to log in.
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Exit exacqVision Client and open 3DM2 so that you can verify the drive that needs to be replaced. To open 3DM2 In Windows, click Start/Programs/3Ware/Connect to 3DM2; to open 3DM2 in Linux, select the Mozilla Firefox icon in the menu bar.
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Select Continue to this Website.
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Select Administrator from the Login drop-down list and type admin256 as the password.
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Select Maintenance from the Management menu.
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Verify the drive to be replaced. Note that the drive numbering begins with zero; thus, if the page indicates that drive 3 is not present, replace the fourth physical drive.
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Remove the drive to be replaced. Unlock the drive bay containing the drive by sliding the latch to release the caddy. It could look like either of the following examples.
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Remove the drive by sliding it toward you.
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Use the screwdriver to remove the four screws from the sides or bottom of the drive caddy.
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Verify that the drive array is rebuilding.
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Close the browser and open exacqVision Client.
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