Description For Customers reporting issues with the mobile application where views are not looking the same as they do in the client.Note: Layouts with certain views will be affected by this as well. Product Exacq Mobile 3 application all versions. Steps to Reproduce On the mobile app open a view.Hold the mobile device Vertically.The view… Continue reading Exacq Mobile 3 Displays Cameras Out of Order in Views or Layouts
Tag: exacqVision Client
How to Add IP Cameras – Manual Method
This video provides instruction on how to add an IP camera to your ExacqVision system, as well as details on the settings used to add your devices.
How to Add IP Cameras – Bulk Method
This video will introduce you to more advanced methods of adding IP cameras to your ExacqVision system. The Find IP Cameras and Address IP Cameras tools, as well as performing bulk camera imports are covered in this video.
exacqVision Default Ports
Description The following is a list of default port numbers used by exacqVision software. NOTE: Many ports listed below may only used with certain configurations or by optional services and integrations. Products Port List PortDescription25Simple Mail Transfer Protocol (SMTP)80exacqVision Web Server/exacqVision Enterprise Manager (HTTP)How to change Web Service portsHow to change EM web ports389LDAP (Lightweight… Continue reading exacqVision Default Ports
Powershell Group Policies Blocking exacqVision Server Scripts
Description Group Policy settings have been observed to block exacqVision Server Scripts even after the machine has been removed from the domain. Product Actual Results Expected Results Verification Resolution -Run the following command replacing Script.ps1 -If one or more of the scripts fails after then a re-image may be necessary. <br>
Linux Client Crashes with Axis Camera When Dewarping
Title Linux Client Crashes with Axis Camera When Dewarping Description Trying to dewarp an Axis camera on a C-series with the Linux Client on a Server or Linux Workstation using the ExacqVision Client software causes the ExacqVision Client to crash. Product Steps to Reproduce Expected Results Actual Results Solution This works as expected on Windows… Continue reading Linux Client Crashes with Axis Camera When Dewarping
Enhancement for Report Mode
Report Mode Enhancement to add a column in the export to show the last motion event in the report. The idea is to allow customers to see a clear and precise indication of when the last motion event took place. The report will identify cameras not recording motion properly in the report that is exported.… Continue reading Enhancement for Report Mode
How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility
Title How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility Description The exacqVision Software Updates Packaging Utility offers an option to Upload a License File. The advantage of using a license file is it will provide relevant versions if any of your systems have an expired SSA “Software Subscription Agreement”. In… Continue reading How to Manually Add Older Package Versions of exacqVision Software to the Update Packaging Utility
LDAP Users Cannot Create User Views
Title LDAP Users Cannot Create User Views in Exacqvision Client Description Users logged in using LDAP cannot create user views in the exacqVision Client Product exacqVision Client Steps to Reproduce Login in as a exacqVision (not LDAP) userCreate a user view if there aren’t anyThere needs to exist at least one user view… Continue reading LDAP Users Cannot Create User Views
How To Configure The Exacqvision Client To Prompt For Credentials Whenever Launched
Title How To Configure The Exacqvision Client To Prompt For Credentials Whenever Launched Description The “Always prompt for credentials” option requires you to enter a username and password every time you start the exacqVision client.Product exacqVision Client Solution Select the Always prompt for credentials for the server(s) on the Add Systems Page.See the Manually adding a… Continue reading How To Configure The Exacqvision Client To Prompt For Credentials Whenever Launched