Exacq archived clips on Cloud Drive are searchable via exacqVision Client software only

If you have exacqVision Server archiving your data on Cloud Drive, then the only way to search your data supported by Exacq is through ExacqVison Client. The client Software has to be connected to the server at least once to save the cloud drive information and allow you to communicate with the cloud drive. And… Continue reading Exacq archived clips on Cloud Drive are searchable via exacqVision Client software only

Saving Image From Live View Fails For Illustra IFS04-D12-OIA4

Description  Saving an image from Live View fails for Illustra IFS04-D12-OIA4 when resolution is set to 2560×1440 (16:9) and the format is either H.264 or H.265. Product  exacqVision Client 22.12.2 Steps to Reproduce  When viewing the camera in Live ViewsRight-Click the Live Image and choose save Image or Save Image As Expected Results  An image… Continue reading Saving Image From Live View Fails For Illustra IFS04-D12-OIA4

MAC OSX Clients Will Show a Cropped View of Cameras

Description  When using a single views either a multi camera view or a single camera view 2 different issues can be seen in a MAC client. 1. The image will be zoomed and will switch after 5-15 seconds back to a normal view- then back to a zoomed in Field of View.2. The image will… Continue reading MAC OSX Clients Will Show a Cropped View of Cameras

Stretch cards not showing in exacqVision server/client but showing in OS

Description  Analog stretch cards are not showing in exacqVision server or client but they are showing in the OS. Installation of drivers will not remedy the issue nor will reinstalling exacqVision. NOTE: Please take a backup of your server settings and config as reinstalling the OS will wipe everything. Product  Expected Results  Stretch cards show… Continue reading Stretch cards not showing in exacqVision server/client but showing in OS

M-Series Embedded exacqVision Client Differences

Description  The following is a list of differences that will be found when comparing the exacqVision Client running on an M-Series server and that of the client running on any other machine. Product  Embedded exacqVision ClientexacqVision M-Series Solution Important:  These differences only apply to the exacqVision Client running on the M-Series itself!   If you… Continue reading M-Series Embedded exacqVision Client Differences

How to Create a Video Wall in exacqVision Using VideoPush

Description  The following instructions and resources can be used to configure a Video Wall using VideoPush in exacqVision. Product  Solution Enable Video Push Video Push must be enabled for each client which will be part of the Video Wall. Layouts If one of the provided templates does not reflect your video wall configuration, use Layouts… Continue reading How to Create a Video Wall in exacqVision Using VideoPush

Maps

Learn to create maps for locating servers, cameras, inputs, and more by physical location on user imported map images. Using maps allows users to more easily track intruder activity, or just locate cameras graphically rather than searching a list of devices. Enterprise users will also learn to create nested maps to drill down to specific… Continue reading Maps

System Configuration

Get acquainted with the numerous server configuration settings available through the Configure System page in ExacqVision. The Configure System page features a large number of tabs to navigate between system settings. The System tab displays the license status, number of IP devices licensed for the system, the MAC address and serial number, and controls to… Continue reading System Configuration