Tag: exacqVision
25.1 exacqVision Integrator Services Portal User Manual
25.1 exacqVision Client User Manual
25.1 exacqVision Mobile User Manual
Checking Your Case Status
Did you know that you can check the status of cases you created within the Exacq Support Portal? After logging into the Exacq Support Portal, open the Support menu. Select My Cases from the menu. A list of cases that appears will list the status of the case as open or closed. Further details can… Continue reading Checking Your Case Status
Setting a Static IP on an ExacqVision Server
Product ExacqVision Server Solution <br>
Getting Started With ExacqVision Client
Get acquainted with the ExacqVison Client software. Additional videos are available for each page and function in the client.
Login refused when adding a Kantech server in exacqVision
Purpose: To allow an exacqVision server to authenticate to a Kantech server successfully, we must first give that user permission to do so. This guide assumes that SmartLink has been installed and is being utilized.Procedure: Go to Kantech server and open the Entrapass softwareOpen the Operator tabSelect desired userSelect Web parameters tabCheck Allow login and Concurrent… Continue reading Login refused when adding a Kantech server in exacqVision
Samsung PTZ functionality loss in exacqVision Server 20.03
Issue Samsung PTZ functionality loss in exacqVision Server 20.03 <br> Workaround Re-enable mechanical PTZ for the camera, via exacqVision Client. <br> Version Affected 20.03 <br> Version Fixed Fixed in 20.03.111 and forthcoming 20.03.7 RC