Tag: Enterprise System Manager (ESM)

Enabling HTTPS connections for Enterprise Manager version 24.12. and higher 

This document assumes you have installed Enterprise Manager version 24.12 or higher and wish to enable SSL for HTTPS connections to the Enterprise Manager webpage. NOTE: For a trusted certificate, it is recommended that you purchase a third-party intermediate certificate from one of many online providers. Exacq cannot guarantee the legitimacy or security of a… Continue reading Enabling HTTPS connections for Enterprise Manager version 24.12. and higher 

Enterprise Manager memory resource usage high due to importer

Exacq Support has identified an issue with Enterprise Manager importer processes using an excessive amount of memory resource, often requiring reboot due to system becoming unresponsive when installed on some Windows machines. This is estimated to affect versions 23.06.2.0 thru latest versions of ExacqVision Enterprise Manager for Windows. Developers are aware and working on resolving… Continue reading Enterprise Manager memory resource usage high due to importer

Failing email notifications after update to Enterprise Manager version 23.09.9.0

April 4th, 2024 Enterprise Manager may fail to send email notifications after update to 23.09.9.0. ExacqVision support has identified an issue with failing email notifications after updating Enterprise Manager from a previous version to version 23.09.9.0 and up. This occurs when checking “Anonymous” as the send user, or additional configuration required for Exchange servers has… Continue reading Failing email notifications after update to Enterprise Manager version 23.09.9.0

Enabling HTTPS For exacqVision Enterprise Manager Versions 22.03 or Lower

IMPORTANT For Instructions on current versions of exacqVision Enterprise Manager versions 22.06 or higher see Knowledge Base Article #12804 This document details how to enable HTTPS connections to exacqVision Enterprise System Manager on versions 22.03 or lower. For a trusted certificate, it is recommended that you purchase a third-party intermediate certificate from one of many… Continue reading Enabling HTTPS For exacqVision Enterprise Manager Versions 22.03 or Lower

exacqVision Enterprise Manager Shows Server as – Not Monitoring

Description: The exacqVision Enterprise Manager Server List page is showing a status of “Not Monitoring” Product: Steps to Reproduce Expected Results: Status of all listed servers shows “Connected”  Actual Results: Some or all of the listed servers show “Not Monitoring”  Solution: Use the exacqVision Client to check the license status for the the servers showing… Continue reading exacqVision Enterprise Manager Shows Server as – Not Monitoring

Using the Exacq Software Updates Packaging Utility

Title Using the Exacq Software Updates Packaging Utility Description  Systems which are not connected to the internet can be updated using the exacqVision Software Updates Packaging Utility in conjunction with exacqVision Enterprise Manager to deploy software updates (Server, Client and Web Service) throughout the VMS infrastructure.   Solution  Creating the Updates Package  Access the Software Updates Packaging… Continue reading Using the Exacq Software Updates Packaging Utility