Troubleshooting E-Mail Message Profiles 

Description  Troubleshooting notification e-mail server configuration settings when e-mail message profile tests fail.    Product  ExacqVision Client   Solution If the profile test fails, review the exacqVision Verbose System Logs (Configuration > YOURSERVER > Systems Logs tab) for information about the cause.    Pro Tip:  Filter the displayed search results for entries relevant to notifications by typing… Continue reading Troubleshooting E-Mail Message Profiles 

NotifyPI fails with cURL error 55

Symptom: Email notifications fail to be received.  <br> Problem: Server logs resemble: 15/12/2016 2:54:54 PM NotifyPI Warning Profile Description: Playground. Notification attempt return code= 55 15/12/2016 2:54:54 PM NotifyPI Verbose curl: (55) MAIL failed: 530 15/12/2016 2:54:54 PM NotifyPI Error Failed to send notification using profile Playground. This message will be retried This is caused… Continue reading NotifyPI fails with cURL error 55

Manually Testing Email Notifications with cURL

Note: while you can test your profile/server via client’s Test Profile button, you won’t get cURL’s most complete debug information, which can sometimes be very informative when diagnosing notification failures. <br> ExacqVision Server versions 6.8 and higher use cURL to send notifications. If you are experiencing failures in sending notifications from the servers you may… Continue reading Manually Testing Email Notifications with cURL