exacqVision SDVR boards with PAL cameras

Sometimes exacqVision SDVR boards do not immediately recognize the PAL format of analog cameras. Images could be displayed in black and white or even with tearing. If your PAL cameras show those issues when using SDVR boards, complete the following steps in Linux: Log out of the restricted user account and log in as an… Continue reading exacqVision SDVR boards with PAL cameras

How to: Executing and debugging C# applications with evAPI and Visual Studio 2005 or newer

C# or other managed applications created with Visual Studio 2005 or newer cause a System.AccessViolationException in the EVAPI_CreateWindow function on Windows Vista and Windows 7. To avoid this while debugging within Visual Studio and during application execution, complete the following steps. After the project has loaded, select the project properties under the Project item on… Continue reading How to: Executing and debugging C# applications with evAPI and Visual Studio 2005 or newer

MacOS & Mac OS X Client and Active Directory/OpenLDAP/Kerberos

Configuration The following process allows you to configure ExacqVision permissions and privileges for accounts that exist on an Active Directory/OpenLDAP/Kerberos (directory) server. NOTE: On a Windows platform, the domain controller must run on Windows Server 2003 operating system or later. If the Active Directory functional level is Windows 2000 or earlier, you must select Password… Continue reading MacOS & Mac OS X Client and Active Directory/OpenLDAP/Kerberos

Problems Exporting to CDs or DVDs

If you select files to export to a CD or DVD through the ExacqVision Client software, but you cannot actually burn the CD or DVD, it is possible that you are using low-quality optical disks. Try replacing the blank optical disk with a new one perhaps from a different manufacturer. Low-quality optical disks are prevalent;… Continue reading Problems Exporting to CDs or DVDs

What is the difference between a Group and a View?

Views and Groups are similar in that both of them are logical groups cameras based on more than just the server they are connected to. The major difference is that a View also defines a layout of the cameras onscreen.  Because it specifies a layout, the maximum number of cameras in a View is limited… Continue reading What is the difference between a Group and a View?

Is my exacqVision Client software backward compatible?

In most cases, yes. Exacq strives to make the client software backward compatible. However, we recommend that you upgrade your client because newer versions have additional features, bug fixes, and enhancements. Older versions usually function correctly, but they most likely do not offer all the current exacqVision client features. <br>

Why do I see the 127.0.0.1 IP address in my Add Systems list?

Modern computer networks require each device on the network to have a unique IP address. These addresses are used so that computers know how to communicate with each other and so that network equipment knows where to route the traffic crossing its path. When using the ExacqVision Desktop Client application from a client workstation to… Continue reading Why do I see the 127.0.0.1 IP address in my Add Systems list?

How do I update my exacqVision software?

exacqVision Applications exacqVision software can be thought of as a suite of applications that work together to provide different services. The primary application is the exacqVision Server, which records video, audio, and event data. The exacqVision Client provides an interface to view live and recorded video as well as to configure the server application. A… Continue reading How do I update my exacqVision software?

Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.

If the red X appears over the cursor, the window is too close to the edge of the image. Additionally, if you cannot digitally pan or tilt after zooming, the pan/tilt speed might be too high. The speed setting is the number of pixels to move in the image. Click the PTZ Control button on… Continue reading Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.

Can the exacqVision Client run with Windows Aero (Vista)?

Yes. However, video display operations will not be accelerated. Changing the color scheme to Windows Vista Basic can restore overlay and offscreen functionality. Switching to the Vista Basic theme: Right-click on the Desktop and click ‘Personalize.’Click ‘Window Color and Appearance.’Click the ‘Open classic appearance properties for more color options’ link.Select ‘Windows Vista Basic,’ then click… Continue reading Can the exacqVision Client run with Windows Aero (Vista)?