To configure post-motion recording on an exacqVision system, complete the following steps: <br> In the ExacqVision Client, open the camera’s Settings page, as seen in the example below. On the Motion tab, use the slide control to set the desired number of seconds of post-motion recording. <br>
Tag: Client Software
Locating Server and Client Crash Dump Files
ExacqVision Server crash dumps can be found in the server log folder, typically C:\Program Files\exacqVision\Server\logs. The location of ExacqVision Client crash dump files varies based on the operating system. <br> Windows Vista SP 1, Win 7, Win 8, Win 10, Win 11 Windows XP MacOS
Downloading and Installing avcodec for Decoding h.264
There is a known issue when decompressing H.264 video from Arecont cameras that might cause the exacqVision Client or Web Service to crash. This issue appears to be specific to Arecont cameras with hardware version 65212. The H.264 hardware version can be read by browsing to the camera’s web page. Our workaround to this issue… Continue reading Downloading and Installing avcodec for Decoding h.264
What is the difference between a Group and a View?
Views and Groups are similar in that both of them are logical groups cameras based on more than just the server they are connected to. The major difference is that a View also defines a layout of the cameras onscreen. Because it specifies a layout, the maximum number of cameras in a View is limited… Continue reading What is the difference between a Group and a View?
Does the ExacqVision Client Support Multiple Monitors?
Yes, ExacqVision Client supports multiple monitors. We have tested up to four VGA monitors from a single workstation. Typically, a user will run one instance of the ExacqVision Client per monitor. Because decompressing video is CPU-intensive, we recommend one core per Client for the best user experience. To drive up to four VGA monitors, we… Continue reading Does the ExacqVision Client Support Multiple Monitors?
What is the VGA Acceleration Mode feature on the Client page?
The process of decompressing and displaying hundreds of video images per second is processor-intensive. It is possible to use the capabilities of modern display adapters to offload the main workstation processor from some of this work.<br> The ExacqVision Desktop Client tries to automatically determine the best operational mode and colorspace for the available display hardware.… Continue reading What is the VGA Acceleration Mode feature on the Client page?
Is my exacqVision Client software backward compatible?
In most cases, yes. Exacq strives to make the client software backward compatible. However, we recommend that you upgrade your client because newer versions have additional features, bug fixes, and enhancements. Older versions usually function correctly, but they most likely do not offer all the current exacqVision client features. <br>
Why do I see the 127.0.0.1 IP address in my Add Systems list?
Modern computer networks require each device on the network to have a unique IP address. These addresses are used so that computers know how to communicate with each other and so that network equipment knows where to route the traffic crossing its path. When using the ExacqVision Desktop Client application from a client workstation to… Continue reading Why do I see the 127.0.0.1 IP address in my Add Systems list?
Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.
If the red X appears over the cursor, the window is too close to the edge of the image. Additionally, if you cannot digitally pan or tilt after zooming, the pan/tilt speed might be too high. The speed setting is the number of pixels to move in the image. Click the PTZ Control button on… Continue reading Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.
When exacqVision software is released, how long until the macOS and Linux versions are available?
All versions of exacqVision software are released at the same time because the code that runs on Windows is the same as the code that runs on the Linux and macOS platforms but compiled for each operating system. exacqVision Server, Web Service, and Enterprise Manager are currently available for Windows and Linux. The exacqVision Desktop… Continue reading When exacqVision software is released, how long until the macOS and Linux versions are available?