Support Portal Articles – Best Practices

Template See: Support Portal Knowledge Base Articles – Creation Template <br> Guidelines Special Tags In addition to standard tagging the following specific tags control the exposure level of the post to various user groups on the support portal. <br> Standardized Spellings for Articles <br>

exacqVision Hardening Guide

Description  A hardening guide is a supplemental document that is provided alongside installation instructions with a product. Product  Solution A hardening guide is a supplemental document that is provided alongside installation instructions with a product. This hardening guide will outline the minimal necessary steps to ensure a secure installation of the product in a customer… Continue reading exacqVision Hardening Guide

Example Network Diagram for Multi-NIC Systems

Best practice for servers with more than one NIC includes isolating camera traffic to a separate scheme. This practice not only isolates camera bandwidth consumption from other network traffic, but also adds an additional layer of security to prevent workstation users from accessing cameras and video streams directly. Whether using separate network switches or creating… Continue reading Example Network Diagram for Multi-NIC Systems

Time Settings and Time Zone Information

Background Information The Windows or Linux (Ubuntu) operating system time of your exacqVision Server host should be set to the local time and time zone where it is located. It is often desirable to synchronize the system to a central time server, rather than rely on the internal clock of the recording server. There are… Continue reading Time Settings and Time Zone Information