Dewarper Workaround

Issue Both Axis and Pelco depend on OpenGL for dewarping.  If dewarping is not working for a Windows client because of GPU driver issues you can use the following open source Mesa3D software OpenGL drivers as a work around.  This will basically use a software implementation of OpenGL to do the dewarping which is really… Continue reading Dewarper Workaround

PTZ problems with Axis Control Queue enabled

Steps PTZ control behavior using the exacqVision Client can become erratic with Axis cameras if the “PTZ Control Queue” has been enabled in the camera’s web browser.  This is required in order to be able to use the camera’s “Guard Tour” feature. <br> Axis has resolved this issue with a firmware change.  This has been… Continue reading PTZ problems with Axis Control Queue enabled

Axis cameras may stop detecting motion on firmware update

Axis is making the transition on the camera motion detection engine from VMD1 to VMD4. VMD1 is the motion detection engine that Axis plugin has been supporting. Starting with camera Firmware 6.50, motion detection application VMD4 is pre-installed on the camera. Compatible Cameras with earlier firmware versions could also load VMD4 application and get the… Continue reading Axis cameras may stop detecting motion on firmware update

Axis fisheye camera dewarping and the exacqVision Web Service

Only supported on Ubuntu 12.04, Ubuntu 14.04, Windows 7, 8, and Windows Server 2010.These instructions are dependent upon your system supporting OpenGL 3.0 or higher. WINDOWS On an exacqVision Server, change the Operating System to automatically login to “admin” following the instructions in KB 45061.Place the attached webservice_fisheye_fix.bat file into your auto-login user’s Desktop.Use the Windows Task Scheduler… Continue reading Axis fisheye camera dewarping and the exacqVision Web Service

Axis Motion Recording on PTZ Movement

To enable motion based recording on an Axis device during PTZ movement, complete the following steps: <br> On the Axis camera’s web page, configure a recipient for the event. The Type should be TCP; the IP address should be the address of the exacqVision server; the port can be any open port. <br> Configure the… Continue reading Axis Motion Recording on PTZ Movement

Axis M3007 Panoramic (Fisheye) Dewarping

With most panoramic cameras in exacqVision, you can dewarp a panoramic image by enabling Digital PTZ and digitally zooming into the fisheye image. However, Axis M3007 panoramic cameras are dewarped using multistreaming. To enable the panoramic views, the camera must be in Ceiling orientation. To select this orientation, open the camera’s web configurator, select Setup,… Continue reading Axis M3007 Panoramic (Fisheye) Dewarping

Enabling PTZ on a Camera Connected to an Axis Encoder

To enable PTZ functionality on a PTZ-enabled camera connected to an exacqVision system through an Axis encoder, you must install and configure the appropriate PTZ driver on the encoder. To do this, complete the following steps: Download PTZ drivers from the Axis web site. You must know the encoder series and model, along with the… Continue reading Enabling PTZ on a Camera Connected to an Axis Encoder

Camera Time Stamp Off by Years

Some cameras, particularly AXIS and Sony models, display an OSD date with an incorrect year. The time and date of the camera might be set to GMT and the Windows time is correct on the server, yet the OSD on the screen shows something like March 2, 2001. <br> This is usually a result of… Continue reading Camera Time Stamp Off by Years

AXIS Camera Cannot be Found Using Find IP Cameras

Many switches and routers have a feature called IGNP Snooping that can interfere with Find IP Cameras. If all other troubleshooting procedures for finding AXIS IP cameras fail, change the IGNP Snooping setting on the switch or router. Then try Find IP Cameras again. <br>