Tag: AVI

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Video Library Configuration exacqVision Client Categories Products

Export File Types

Export File Types NEW

Gain a deeper understanding of the benefits each of the many export file types available from ExacqVision provides you.

If an incident occurs and you need to share recordings with your management, a legal representative, law enforcement, or others… knowing which file type provides the protections or data needed, and that they can review is key.

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Knowledge Support Support exacqVision Client Categories Products

Audio Out of Sync on Exported AVI Files  

Title

Audio Out of Sync on Exported AVI Files  

Description 

When playing back exported AVI files the audio is out of sync.   

Product 

exacqVision Client  

Steps to Reproduce 

  • From exacqVision Client export a file containing both Video and Audio saving as AVI 
  • Playback the the AVI file 

Expected Results 

  • Audio is synced with Video

Actual Results 

  • Audio is not synced with video

Solution

  • The defect has been found and the fix will be available in exacqVision Client 22.06.xx.    
  • Current workaround is to roll back to exacqVision Client version 21.12 or export using a different file type.   
  • There is also a build available, version 22.03.102   
  • See trac ticket #23442 for additional details
Categories
Knowledge Support Support exacqVision Client Categories Products

exacqVision Export Video File Types

Video may be exported from exacqVision in different formats. The table below illustrates some of the differences in these formats.

File Type Features Table

Multi-Camera: For the purposes of this article, multi-camera means many camera streams are combined into a single exported file. When exporting as .MOV, .AVI, or .MP4 each stream will end up as its own file.

Self-Playing: The .EXE file format bundles the exacqVision ePlayer into the file. This allows the file to be opened and played back on any Windows desktop or server operating system. This file format does not play natively on Ubuntu/Linux or Mac systems.

For more details on .AVI and .MOV usage and codecs, please refer to Article 1925

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