Description Email notifications are sending the video attachment but iPhone devices are not able to play back the .mov attachment from the email. Product exacqVision Server 23.09.6.0 Steps to Reproduce Expected Results Users should be able to play back the native attached file. Actual Results The attachment will open, but only shows an empty out… Continue reading Attachment from Email Notifications do not Play Back
Tag: Attachment
Email notification attachment is not working with H.265 format
Description:- When cameras set to work on H.265 format, Email notification attachment will not work with Exacq server version 23.09 and older. Workaround:- Switch the cameras to work on H.264 format Resolution:- This feature is not supported yet on Exacq Software and will be added on ExacqVision Server version 23.12 and newer.