Tag: Analytic

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Illustra IQ LPR Cameras with exacqVision

Illustra IQ LPR Cameras with exacqVision
This video reviews the Illustra IQ LPR model cameras for edge-based license plate recognition, covering installation best practices for reliable results and the camera’s use with the exacqVision VMS software.<br><br> Chapters:<br> 00:00 Intro<br> 00:35 exacqVision Advantage<br> 00:47 Requirements & Hardware<br> 01:27 Installation Best Practices<br> 03:48 Camera Configuration<br> 08:54 Use with exacqVision<br> <br>
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exacqVision Server Linux x64 exacqVision Server Windows exacqVision Server Linux exacqVision Server Windows x64 Knowledge Support Support exacqVision Server

Analytics Email attachment is causing a High CPU utilization

Description

When setting Event Linking for analytics to attach a video to the email notification, it would cause a high CPU utilization

Product

exacqVision Server 23.09.6.1

Steps to Reproduce

  1. Create event linking for analytics to trigger and send an email notification and set the profile to attach a video.

Expected Results

Send emails with attachments without any issues.

Actual Results

Not sending all the emails and causing a high CPU utilization and may crash the Exacq Server or reboot the unit.

Solution

This issue has been addressed and will be fixed in exacqVision Server version 24.03.

Categories
exacqVision Server Windows Knowledge Support Support exacqVision Server exacqVision Webservice Products

Axis P3247-LVE “Axis Object Analytics” not passing through the Exacq Mobile 3 app Analytic Rules

Description 

Axis P3247-LVE “Axis Object Analytics” not passing through the Exacq Mobile 3 app Analytic Rules. If seen please see AES-609. Escalate the case to be added to ticket.

Product 

  • exacqVision Server: 23.06.1.0
  • exacqVision Web Service: 23.06.2.0

Steps to Reproduce 

Set up the camera to allow analytics. Note we do not support line cross for axis cameras.

  1. Once camera is set up navigate to the mobile app and connect to the NVR.
  2. Once Connected navigate to the main menu.
  3. Select Push Notifications
  4. Select Analytics
  5. You should see any analytic that cameras are sending.

Expected Results 

We should be able to see the Analytics from the Axis cameras.

Actual Results 

Analytics do not show up in the mobile app but do on the NVR’s Server when creating event linking and on the camera settings page.

Solution

Update exacqVision Web Service to 23.09.2

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