Tag: 9.2

Hard Drive Self-Test Broken On Older Linux Systems with 9.2

Symptom: When clicking the ‘Self-Test’ button for hard drives, nothing happens. <br> Problem: Introduced in exacqVision Server 9.2.1, a code change broke the self-test functionality for older Linux systems that do not have Smartctl installed.  Smartctl is not listed in the ‘Version Information’ panel on the ‘System Information’ page of the client.  <br> Solution: Option… Continue reading Hard Drive Self-Test Broken On Older Linux Systems with 9.2

Invalid License for Server 9.2 and 9.4

Symptom: When updating to server 9.2 or 9.4 the client may show “Bad/Invalid License” and displays the MAC address as 00-00-00-00-00-00.  <br> Problem: The licensed network interface is not the primary NIC within the bond. The server software no longer recognizes the licensed MAC on the system.  <br> Solution: Option 1:  Upgrade to exacqVision Server… Continue reading Invalid License for Server 9.2 and 9.4

Server Upgrades to 9.0 or 9.2 on 14.04 OVA Fail

Symptom: Attempts to upgrade exacqVision Server from 9.0 or earlier to bring it up to 9.0 or 9.2 fail.  <br> Problem: The 14.04 OVA does not have the ‘at’ dependency.  <br> Solution: Option 1: If the license subscription permits, update to exacqVision Server version 9.6 or higher which does not rely on ‘at’. Option 2: Restart… Continue reading Server Upgrades to 9.0 or 9.2 on 14.04 OVA Fail

Deploying Client Settings for 9.2 and Earlier

When deploying exacqVision Client installations there are no client settings deployed with the act of installation. In certain network environments it is desirable for system or network admins to wish to deploy settings such as the server addresses and login credentials to Client users. While settings such as this aren’t included with the installation it… Continue reading Deploying Client Settings for 9.2 and Earlier