Tag: 3Ware

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Replacing a Drive in an LSI 3ware RAID Array


To install a replacement drive in an exacqVision system with an LSI 3ware RAID array, complete the following steps.
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NOTE: This procedure requires a Phillips-head screwdriver and approximately 20 minutes to complete.
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If applicable, close the exacqVision Client software, log out of the operating system user account, and log in as an administrator. To log out in Windows, click Start and then Log Off; to log out in Linux, click the power icon and then Yes. Then select the administrator account and enter the admin password to log in.
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Exit exacqVision Client and open 3DM2 so that you can verify the drive that needs to be replaced. To open 3DM2 In Windows, click Start/Programs/3Ware/Connect to 3DM2; to open 3DM2 in Linux, select the Mozilla Firefox icon in the menu bar.
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Select Continue to this Website.
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Select Administrator from the Login drop-down list and type admin256 as the password.
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Select Maintenance from the Management menu.
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Verify the drive to be replaced. Note that the drive numbering begins with zero; thus, if the page indicates that drive 3 is not present, replace the fourth physical drive.
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Remove the drive to be replaced. Unlock the drive bay containing the drive by sliding the latch to release the caddy. It could look like either of the following examples.
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Remove the drive by sliding it toward you.
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Use the screwdriver to remove the four screws from the sides or bottom of the drive caddy.

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  • Remove the drive from the caddy and place the new drive in the caddy. Secure the drive to the caddy using the screws removed earlier.
  • Insert the new drive and caddy into the system and lock the latch down. The drive will provide some resistance when the drive reaches the back of the slot. DO NOT FORCE THE DRIVE INTO THE SLOT.
  • Verify that the power light (white or green) has been activated for that drive slot.
  • Open 3DM2 as instructed previously.

    NOTE: If using Internet Explorer, you might need to enable Compatibility Mode by clicking the broken page icon:
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Verify that the drive array is rebuilding.
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Close the browser and open exacqVision Client.
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Expand an array with 3Ware

Before expanding your array, please consider the size of array that you are moving to. Changing the size of the array could cause issues if a new cluster size must be assigned:

https://support.microsoft.com/en-us/help/140365/default-cluster-size-for-ntfs,-fat,-and-exfat

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It is possible to expand an array with 3Ware using the 3DM2 web utility. Please follow the steps below to successfully expand the array using the Migration method:

  1. Install the new disks into the system. Keep in mind that is is an additive process, and not one where existing disks are removed. Also of note is that the disks need to be the same capacity as the original disks, else the total capacity of the new disk will only read as much of that of the existing disks. i.e new 6TB drives will only show up with 4TB available if an array with 4TB drives already exists.
  2. Once installed, open the 3DM2 page by opening a browser and navigating to https://localhost:888/
  3. Login with Administrator/admin256. For older units, or units that have just been re-imaged, the password may be 3ware.
  4. Once logged in, navigate to Management > Maintenance.
  5. Select the unit in the Unit Maintenance table (usually u0). 
  6. Select Migrate Unit and the bottom of the table. 
  7. Select the drives desired to expand the unit with by checking the Port ID next to them.
  8. It is suggested to leave the RAID level the same as the original configuration. As a rule, systems shipped with 8 drives and fewer would be RAID 5 while systems shipped with 9 drives and more would be RAID 6. 
  9. It is also suggested to leave the stripe size as the original as well. As a rule, systems with RAID configuration all shipped with a 256k stripe size.
  10. Select OK.

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Once the unit has finished migrating (you can check the progress in the exacqVision client), the OS needs to be informed that the drive has expanded:

  1. Reboot the system once migration has completed.
  2. Log back into the system as the admin.
  3. Stop the exacqVision server service by (Windows) selecting Windows Key+R > type net stop exacqVisionServer > OK or (Linux) select Ctrl+Alt+T > type sudo /etc/init.d/edvrserver stop > press Enter > use admin256 for password.
  4. In Windows, select Start > right-click Computer > Manage > Disk Management > right-click existing array’s partition (i.e. D:) > Extend > cycle through the menu by selecting Next and then OK at the end. 
  5. In Linux, new partitions must be under 16TB. In this case, please call Support for assistance in expanding the array in the OS.
  6. Start the exacqVision server service by (Windows) selecting Windows Key+R > type net start exacqVisionServer > OK or (Linux) select Ctrl+Alt+T > type sudo /etc/init.d/edvrserver start > press Enter > use admin256 for password.
  7. Open the exacqVision Client and navigate to Config (gears) > Storage under the system being edited. Make sure the new capacity is the same as what was reported by the OS. 

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Expand-an-array-with-3Ware.pdf
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RAID Setup Using 3ware Controller (RAID 5 or RAID 6)

Part One: Enter the 3ware BIOS

  1. Restart the operating system.
  2. When prompted, press Alt+3 to enter the 3ware RAID BIOS.
  3. Type admin256 as the password.
  4. Press any key to acknowledge the warning.

Part Two: Remove the Failed Array

  1. Select the failed RAID array by highlighting the array (Exportable Unit) and pressing the spacebar.
  2. Press Tab to enter the lower menu.
  3. Select Delete Unit and press Enter.
  4. Press Enter to confirm.

Part Three: Create the New Array

  1. Press Tab to navigate to the top of the list of drives listed as Exportable Unit. Highlight Direct Attached and press Enter. Each drive should have asterisk (*) next to it.
  2. Press Tab to enter the lower menu.
  3. Navigate to Create Array and press Enter.
  4. Select the following sections (Enter) and use the following settings:
    1. Array Name should be Exacq.
    2. RAID Configuration is 5 (if you have 3 to 8 drives) or 6 (if you have more than 8 drives).
    3. Stripe Size should be 256KB.
    4. Write Cache Setting should be Enabled.
    5. Read Cache Setting should be Intelligent.
    6. StorSave Profile should be Performance.
    7. Auto-Verify should be Enabled.
    8. Rapid RAID Recovery should be Fast Rebuild/Shutdown.
  5. Select Advanced, press Enter, and use the following settings:
    1. Boot Volume Size should be blank.
    2. If you DO NOT have a separate device for the OS, Boot Volume Size should be 57.
    3. Drive Querying Mode should be Enabled.
    4. Continue on Error When Rebuild should be Disabled.
    5. Initialize Method should be Background.
    6. Navigate to OK and press Enter.
    7. Press Y to confirm cache settings.
    8. Confirm values are correct and press Enter.
    9. Press F8 to lock in settings.
    10. Press Y to save configuration and exit.
  6. You can now load the operating system per the OS Recovery Instructions (if needed).
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Cannot Connect to 3ware Controller Via the Webpage

You can install the latest 3ware software version to take care of this issue. Packages are available from Broadcom.

You must unzip and install the 3DM2_Software package. After installation, you must also install the WinAVAlarm component and then remove it after installation. A system restart is required after installation.

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LEGACY INSTRUCTIONS

Windows update KB2585542 stops the browser from connecting to the 3Ware controller card properly. A workaround is posted on 3ware’s web site: LSI Answer ID A008219-082812.

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Supporting HDD SMART Data on Third-party Hardware

When installing ExacqVision Server software, including its System Management plugin on third-party hardware, you should aim to use a RAID controller used in Exacq manufactured systems, which include:

  • Broadcom MegaRAID 9670
  • Broadcom MegaRAID 9560
  • LSI MegaRAID 9670
  • LSI MegaRAID 9560
  • 3ware 9750
  • 3ware 9650

If a different controller (or no drive controller) is used, the behavior of the system will vary.

SMART data from a drive controller is handled by Smartmontools. For more information, visit the Smartmontools wiki.

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