The ExacqVision Desktop Client application can be used to export video and audio to an .EXE executable file which packages the ExacqVision ePlayer with it to become a self-playing file. The fact that the .EXE export has the ePlayer packaged with it makes it ideal for sharing with law enforcement who may not have access… Continue reading How do I save a video clip to an executable file that I can send to the police?
When I use a web browser to view the video from the exacqVision Web Server, do I need to install any additional software or applets?
No. The exacqVision Web Server transcodes video into a JPEG that can be viewed by any modern web browser. This allows anybody to use the Web Server without downloading or installing additional software. <br>
Does Exacq support the PowerPC version of the Mac?
No, Exacq does not support the PowerPC version of the Mac, and we do not currently have plans to support it. <br>
How can I find my server’s MAC address?
exacqVision licenses are generated based on the MAC address of the server. This document describes how to determine the MAC address of a computer. Licensed exacqVision server To find the MAC address of an existing, previously licensed exacqVision server, the simplest method is to run the exacqVision Desktop Client and click the Config button from the… Continue reading How can I find my server’s MAC address?
Who manufactures Exacq video capture boards?
Exacq designs and manufactures its own video capture boards. Current tDVR capture board models are manufactured in Canada. Previous eDVR and sDVR capture boards, no longer manufactured, were designed by Exacq. Portions of the manufacturing process were performed by a contract manufacturer. <br>
What types of microphones are compatible with the ExacqVision Hybrid NVR?
When using the audio input terminals on the rear of an ExacqVision Hybrid NVR, you will need a microphone with a a pre-amplifier capable of producing a line level output that can be connected directly to the ExacqVision audio terminal inputs. If using a mic level output microphone, you will need a mic pre-amp to… Continue reading What types of microphones are compatible with the ExacqVision Hybrid NVR?
Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.
If the red X appears over the cursor, the window is too close to the edge of the image. Additionally, if you cannot digitally pan or tilt after zooming, the pan/tilt speed might be too high. The speed setting is the number of pixels to move in the image. Click the PTZ Control button on… Continue reading Why can’t I digitally pan or tilt after zooming? I see a red X over the cursor.
How do I update my exacqVision software?
exacqVision Applications exacqVision software can be thought of as a suite of applications that work together to provide different services. The primary application is the exacqVision Server, which records video, audio, and event data. The exacqVision Client provides an interface to view live and recorded video as well as to configure the server application. A… Continue reading How do I update my exacqVision software?
Why do I see the 127.0.0.1 IP address in my Add Systems list?
Modern computer networks require each device on the network to have a unique IP address. These addresses are used so that computers know how to communicate with each other and so that network equipment knows where to route the traffic crossing its path. When using the ExacqVision Desktop Client application from a client workstation to… Continue reading Why do I see the 127.0.0.1 IP address in my Add Systems list?
Is my exacqVision Client software backward compatible?
In most cases, yes. Exacq strives to make the client software backward compatible. However, we recommend that you upgrade your client because newer versions have additional features, bug fixes, and enhancements. Older versions usually function correctly, but they most likely do not offer all the current exacqVision client features. <br>